Bernardo Lopez

Business Process Outsorcing experienced manager| Turn around management and process transformation

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Work experience

Jun 2019 - Present

Sertracen SA de CV

General Manager

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Aug 2016 - Jun 2019

Ubiquity Global Services

Director of Operations Americas

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Oct 2015 - Jun 2019

Ubiquity Global Services

Senior Manager Operations Services

Feb 2015 - Oct 2015

Healthy Company Latam

Regional Director of Operations

Dec 2011 - Mar 2015

TELUS International Central America

Senior Operations Manager

Responsible for the operation of a 100 - 190+ employee account including the following areas: client relationship management, achievement of KPIs, employee development and Financial results. Project implementation under Lean Six Sigma methodology and development of Corporate Social Responsibility activities.

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