Bishoy Ramzy

Clinical Specialty Pharmacist at Ochsner Health

New Orleans, LA

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About

Accomplished, results oriented healthcare executive with clinical, strategy and operational experience. Demonstrated success in bridging the gap between clinical acumen and business strategy. Ability to balance flawless execution, quality, and financial discipline. Hands on approach to leadership with skills in talent development, leader engagement, coaching and mentoring for growth. Proven ability to manage rapid pace change. Engaging communicator adept at building and retaining long term relationships. Work history that includes diverse teams and customers. Licensed in Louisiana, Arkansas, and Florida.

Work experience

Jan 2021 - Present

Specialty Clinical Pharmacist

· Embedded within the health system to provide expertise in immunology, dermatology, and gastroenterology. · Complete clinical verifications regarding new treatment plans and communicate with providers to ensure appropriate clinical recommendations and develop ongoing professional relationships · Counsel and train patients on new treatments and complete clinical follow-ups to ensure proper administration and adherence to achieve positive health outcomes for patients · Build relationships with pharmaceutical sales representatives and report adverse events to product manufacturers to ensure patient safety · Understanding of PBM, including completing prior authorizations, letters of medical necessity, appeals, and peer-to-peer treatment discussions · Educate and train residents and students on focused disease states and newly FDA approve medications · Understanding of legal regulations and compliance with accrediting bodies (URAC, Joint Commission) · Understanding of medication access challenges, limited distribution drugs, and REMS drugs · Expertise in clinical documentation, prioritization, organization, and efficiency in a constantly changing environment

Aug 2020 - Present

Guest Professor

· Orchestration of Curriculum (Pharmacology, Immunology, Rheumatology, Behavioral Health, ID, Oncology, Neurology) through setup, alerts, and content evaluation. · Incorporates higher-level learning (i.e. application, analysis, synthesis and evaluation) by giving students opportunities to develop information literacy and problem-solving skills · Direction through Discussion topics weekly: Promoting Research and Scholarly Composition

Feb 2018 - Present

Optum Infusion Director of Pharmacy-PRN Pharmacist

· IV sterile compounding- zero failures throughout tenure. · Acute and Specialty dosing and management- Primary Hematology/Oncology/Immunology/Gastroenterology focus · Transitionary Care of rheumatology biologic patients to biosimilars · Provide training and support for internal and external clients. · Data analytics of infusion and specialty for ongoing formulary changes · Warehouse coordination- >99.5% formulary compliance · Inventory Management - <0.2% variance / $950k monthly turnover · Compliance-Regulatory oversight- >90% audit quality score/Top 3 in region · Financial monitoring- 10% growth in 2019 · Future Forecasting- 26% targeted growth in 2020 across 3 specialties · Build Relationships – Addition of 3 ID clinics in 2019. Presented to primary ID clinic staff and MDs new company guidelines and processes for successful patient care. Coordinated PICC placement, first dosing, and end of care to reduce financial burden on patients and clinic. Initiated first company built stand alone infusion suite. Developed playbook for successful launch and continuity of care. · Clinical development of pathways for the dispense of new IVIG and biologics through collaboration with drug information and prior auth teams. Presented to providers and clinic managers in Louisiana and Arkansas. · Process Improvement- 3 Lean Projects to reduce formulary by 5% · Payor Relations – Reaction to medical policy changes / savings of >$90k. Immediate response to change in biologic reimbursement algorithm down to the branch level. Presented and coordinated a change in patient care by reviewing new guidelines with physicians, nurses, and pharmacy staff. · Sales Integration- Merger of specialty and Infusion in 2019 / + $100k/month

Apr 2012 - Dec 2017

Pharmacist

Dec 2010 - Apr 2012

Ochsner Hospital Pharmacy

Pharmacist

Order entry Drug Information NICU medication preparations. Pharmacy Task Force Lean Project member Vancomycin and Aminoglycoside dosing and monitoring Coumadin Counseling

Education

2018 - 2019

LSU Shreveport

Master of Business Administration - MBA, Business Administration and Management, General

2003 - 2007

Xavier University College of Pharmacy

Doctor of Pharmacy - PharmD, Pharmacy

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