Chad Aronson

Global Head of Intelligent Automation COE

How does this work?

Manager and IT Professional with over 21 years of experience in systems integration, concept implementation, project management, and process improvement. Extensive knowledge in software project management, field implementation, product and solution release and customer care. Experience in leading cross-functional teams, utilizing outstanding communication and interpersonal skills which added value to the business. Specialties: Robotics Process Automation, Chatbots, Intelligent Capture (OCR), Process Optimization, PMI Methodology, Agile Scrum, Microsoft Office, Microsoft Project, Portfolio Management Office, Rational Rose, VMWare, J2EE, ASP, PHP, Oracle, SQL, Java, and XML related applications, Group Ware Exchange 5.5, 2000 & 2003, All Operating Systems, MQ Series, Web Services, Lotus Applications, Crystal Reports, Business Objects, SMS Package Distribution, Web Design, JDE, PS, SAP, Lawson, DRs.

Ask me about
Conversational AI
Work experience

Sep 2018 - Present


Global Head of Intelligent Automation COE

Build, manage, lead and scale global COE functions to drive Intelligent Automation strategy, vision, execution and adoption. Deep understanding of Robotic Process Automation, Chatbot, conversational AI, NLP, Document understanding, Intelligent capture (OCR), Process optimization and Discovery tools, AI & ML to automate manual, repetitive processes to increase efficiency to sustain fast growth of Uber businesses.


Feb 2016 - Sep 2018


Director - Program Management

Accountable for program management for Employee Success (HR Systems) portfolio which includes overall accountability for the life-cycle of all technology programs. This involves coordinating with multiple cross functional delivery and readiness teams, managing integrated timelines, issues, risks and tasks to meeting project/program delivery dates and scope.


Dec 2012 - Feb 2016

Blue Shield of California

Channel IT Delivery Senior Manager

Responsible for program management of the Shield Advance and EDI Channel program. This involves coordinating with the Shield Advance delivery and readiness teams, managing integrated timelines, issues, risks and tasks to meeting project/program delivery dates and scope. Also, ensure Channel delivery and governance models integrate with SA program models.


Jan 2012 - Dec 2012

Blue Shield of California

Senior eBusiness Project Manager

Established a lightweight Scrum project management process and served as a Scrum Master for the team fostering productivity and key project delivery. Drive project execution for cross functional teams through daily stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Demos, Story Board and Story Writing. Responsible and accountable for the coordinated management of multiple projects directed toward strategic business and other organizational objectives. Present weekly & monthly project updates, risks & recommendations to executive leadership. Managing $2.5M budget to support capital services and software development projects.


Jul 2011 - Jan 2012

Blue Shield of California

Lead eBusiness Project Manager

Talk to Chad

@ Copyright 2020 OfficeHours Technologies Co.