Chris Giddings

I provide innovation and digital product oriented thought leadership across technical and business boundaries.

Fairfield, OH

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About

Identified among the top 1% most viewed profiles on LinkedIn for 2012, 2013 and 2014! - - - Veteran technology generalist, a professional with notable success leading, transforming, and defining systems, information, business and application architecture to ensure alignment with business strategy. Excel at providing comprehensive application design, system analysis, and full cycle project architecture and project management including provisioning and monitoring. Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing and support. -Seasoned entrepreneur capable of identifying, delivering and supporting business, systems and technology improvement opportunities. - Excellent analytical, organizational, strategic and critical thinking skills as well as proven ability to work independently in the absence of direct supervision. - Extensive knowledge of enterprise architecture and technologies related to business and technology change management, identifying associated risks, emerging technologies, and strategies. - Effective and efficient in demanding environments requiring a keen attention to detail and superior organization skills. Regarded for the ability to learn and adapt to new concepts quickly. - Recognized for directing a broad range of program initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives.

Ask me about
Tonkean
Dialogflow
Java
AppDynamics
macOS
UI/UX
Product Design
Enterprise Architecture
Work experience
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Mar 2018 - Present

EVERSANA

Senior Product Solutions Architect

Technical leader responsible for designing scalable, reusable solutions for product/platform consumers both internal and external to the company. Responsible for determining when to leverage vendor solutions or to build from scratch, while focusing on a modern API native ecosystem to enhance project velocity. - A consistent and persevering driver for internal technology improvement benefitting key business goals - Managed implementation of RPA, chat bot, artificial intelligence and neural network technologies - Designed & lead rebuild of core technologies leading to increased operational efficiency and reduced system complexity - Designed & lead net-new build of industry-first integrated web solutions - Designed & lead new internal platform resulting in hundreds of thousands of annual man hours in savings - Consistently provided both high-level and detailed designs ensuring end-to-end solution vision - Practiced in holistic design with consideration for capacity planning, high availability, horizontal scalability (including elasticity) and code performance - Lead evaluations for both established and emerging technologies - Engage with feedback from users, business operations and technical resources to define parameters for new and updated solutions - Involved in hiring FTE, contract and offshore resources - Provide thought leadership to business, technical resources and solutions architects

Jan 2009 - Present

Tea-Guy.com

Owner

Taste and review different types of tea based on a set of three primary criteria Flavor, Aroma and Boldness (FAB). Review teas which are loose, bagged or in sachets. Review tea accessories. (Infusers, containers, etc.) Review teahouses/tea rooms. Review tea products (tea pots, cozies, mugs, kettles). Review different tea brands on quality. Interview tea entrepreneurs and blenders. Produce exclusive tea related content, in written, pictorial and video formats.

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Oct 2015 - Oct 2018

Triplefin

Senior Product Development Engineer

- Responsible for developing infrastructure automation opportunities. - Responsible for helping to solidify open-source server systems implementations. - Responsible for developing and refactoring legacy application code. Focus on Java development using the Spring application frameworks.

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Aug 2011 - Dec 2017

Teaity

Founder

Customer facing Founder of unique web property targeting tea enthusiasts with a desire to increase their knowledge and providing post-purchase insight to tea industry brands. Current focus is on educating tea drinkers on how to get more from the tea leaf product they already buy, and turning tea enthusiasts into tea evangelists.

Jun 2011 - Dec 2017

Tea Informatics

Managing Partner

Oversee ideation, product development and business development for web and mobile applications platforms related to the tea industry. Launched Teaity.com, a new platform directed at tea enthusiasts, during Q3 2012. Fresh innovations coming in Q1 2013!

Jan 2010 - Dec 2017

The Foreign Exchange Tea Company

Partner

Market & sell tea blends from around the world based on cultural appeal. Promoting multiculturalism and ethnic tolerance through the expression and enjoyment of tea. Proposal is a retailer and business to business wholesaler of tea.

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Dec 2014 - Oct 2015

iTalent

Senior Web Administrator

- Developed custom Perl merge system converting CA Service Desk tickets to BMC Remedy tickets. - Implemented Tomcat 7 upgrade for core project management platform used organization-wide. - Assisted in setup and implementation of Automic deployment automation system. - Provided expert guidance on automation and application platform administration.

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Jan 2000 - Aug 2015

Ripple, LLC

President

Produced numerous small client-organization targeted utility applications written in Cocoa for Mac OS X. Delivered branding and marketing expertise to a number of Japanese entertainment oriented websites including the introduction of new features and connecting them with organizations who license Japanese entertainment products (TV shows, Movies and music) who have become primary sponsors of these sites. Provided low-level SEO services to Hello-Online.org a membership based Japanese pop-music group fan website leading to increases in hits and membership count. Developed targeted web based applications in PHP using MySQL or PostgreSQL for use within corporate environments based on client specific needs. Design of those applications was left to me, database development and design was left to a sub-contractor. User interface review and 508 usability compliance provided for several clients seeking to enhance their end user experiences through better human design. Contract based UI design for Web, iOS, OS X, and Windows.

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Sep 2013 - Aug 2014

Resolvit

Independent Systems Automation Consultant

Internal facing solutions architect focused on implementing automated continuous integration solutions, cloud integrated environment refresh processes and documentation rich solution planning. - Assisted with Oracle Fusion Middleware (RMS) system installation and troubleshooting. - Managed installation and administration of Oracle Enterprise Data Quality (OEDQ) product. - Developed requirements for environment refresh (app & infrastructure, collaborated with data). - Designed requirements for infrastructure-as-code environment builds (Puppet & Chef.) - Developed custom automation utilizing BASH, leading to reduced human interaction. - Provided guidance on best practices for middleware environments and environment security. - Assisted with requirements gathering for continuous integration using TeamCity. - Developed and implemented custom BASH based script library for deployments. - Coordinated team members both offshore and onshore for efforts ranging from complex systems automation to general troubleshooting tasks. - Developed a custom BASH scripting library for application and data deployments using MVC methodology while including clear hooks for automation and rigid secure-coding and error handling practices. - Automated Microsoft Windows hosted application tasks (file compression, file transfers and manual backup processes) using PowerShell. - Collaborated on a committee of select IT members from various practice areas on developing a DevOps structure within the organization to foster deeper relationships with business units and faster response to ongoing issues.

Mar 2013 - Sep 2013

GE Cloud Services (via ResolvIT)

Independent Systems Consultant

Internal business unit facing middleware and cloud engineer tasked with designing and implementing OpenStack cloud solutions, evaluating integration vendors and selecting usable APM tools. - Responsible for scoping and driving implementation of DevOps processed for OpenStack cloud. - Provided support for JBoss based middleware environments for several customer facing apps. - Assisted with message tier (IBM MQ) and database (PostgreSQL) related app/stack troubleshooting - Consulted on vendor selection for application performance management (AppDynamics & NewRelic) POC and selection of a multi-cloud management solutions provider (ServiceMesh). - Performed documentation driven systems process design. - Executed best-practice infrastructure automation and high availability configuration management. - Collaborated with team members in root cause analysis.

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Sep 2012 - Mar 2013

TEKsystems

Independent Contracting Systems Engineer

Middleware engineer tasked with designing and implementing JBoss, Glassfish and Adobe CQ/Apache Felix with some integration with Oracle Endeca and Apache Solr. - Instigated documentation updates leading to increased clarity and simplified access. - Responsible for scheduled deployments across infrastructure environment types. - Engineered, constructed, and transitioned environment builds across public web properties. - Provided consultative guidance on best practices for middleware and environment security. - Developed scripting solutions across middleware platforms providing high levels of automation. - Managed efforts focused on documentation and cloud infrastructure automation utilizing Amazon Web Services and Puppet. - Administered RedHat Enterprise Linux environments focused on high availability for public-facing web properties including Food.com, FoodNetwork.com, TravelChannel.com, HGTV and GAC. - Scripted deployment and environment cycle efforts utilizing BASH and Jython (for WebLogic - WLST).

Feb 2012 - Jun 2012

The Source Labs

Senior Project Coordinator

Client-facing project manager responsible for coordinating development activities amongst more than twenty developers and designers and handling updates with clients. Also responsible for all client project documentation and both functional and conceptual architecture diagrams. - Spearheaded ideation efforts to identify opportunities to construct in-house SAAS solutions. - Responsible for all project documentation, documentation review and functional UML diagrams. - Managed client communication to ensure development was in line with client expectations. - Provided guidance on systems architecture decisions.

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Dec 2010 - Feb 2012

Cintas

Software Engineer Lvl. 2

Subject matter expert charged with directing upgrade of WebLogic from BEA 8.1 to Oracle 11g in addition to migrating applications and configuration with a team of almost two dozen including external resources. Originated and incorporated internal discovery processes to allow for the initial launch of environmental documentation. - Oversaw lifecycle project for GIS system that provided geocoded address validation and route mapping for customer acquisition and product cycle (delivery & pickup.) - Superintended Oracle Entitlements Server security environment granting secured access to applications hosted through WebLogic for over 33,000 users. - Administered multi-tier (Dev/QA/PreProd/Prod) environments for complex distributed application architectures including nearly two hundred data sources, several dozen JMS resources multiple security authentication systems and more than two dozen applications. - Organized efforts to handle multiple high severity incidents related to application and infrastructure outages impacting a wide range of internal and external user systems. - Preserved collection of more than two dozen Linux systems architected for the WebLogic environment. - Constructed and sustained a series of WLST scripts for automating routine but time consuming or complex tasks within the WebLogic environment. - Engaged in performance tuning JVMs and WebLogic environment(s) for RedHat Enterprise Linux systems running in a VMWare virtual environment. - Collaborated in transitional period for applications whose functionality was transitioning to SAP. - Performed various root-cause-analysis processes for both critical and non-critical environment and application defects, including "tiger-team" and "war-room" outage situations. - Spearheaded and managed efforts to select a vendor and tool for infrastructure and application performance management (top contenders were AppDynamics and New Relic.)

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Dec 2008 - Dec 2010

Kforce Inc

Independent Contracting Systems Engineer

Administrator appointed to control hundreds of WebLogic & WebSphere application servers across dozens of installations within a complex multi-tiered network and enterprise environment built on AIX, Linux and Windows. - Key contributor to advancement of Jython scripts utilized to handle tasks in both WebLogic and WebSphere environments streamlining deployment and maintenance tasks. - Spearheaded efforts to rebuild application server team's documentation and paperwork used for handling requests from other teams (including trasitioning to web-based forms in the approved ticketing systems.) - Collaborated with other teams and team-members in root cause analysis and troubleshooting during on-call rotation. - Automated common team tasks using BASH on RedHat systems and KSH on AIX systems. - Participated on Change Management boards for application and infrastructure change scheduling, vetting changes to minimize impact to business units while ensuring all questions were asked to approve from my team's perspective.

Oct 2007 - Nov 2008

Comair, Inc. / Delta Airlines

Web Administrator & Change Manager

Web Administrator recruited to help steer the process of architecting and administration of AquaLogic Service Bus, DSP, Integration and Platform Oracle and BEA Middleware solutions in a volatile primarily SuSe Linux environment which was high pressure, high throughput and high availability. Also took on responsibility as Corporate Change Manager responsible for organizing and vetting software, and infrastructure changes to minimize risk and implement scheduled windows for changes to occur. - Championed implementation of change management processes within the IT organization while seeking to design and develop a unique web based change management system. - Managed WebLogic and AquaLogic application stacks during critical systems integration and transition efforts while maintaining uptime. - Integrated with a standard enterprise SDLC (dev, test, uat, prod, disaster recovery). - Automated application build and deployment efforts utilizing Ant, Maven and Jython/WLST. - Performed Linux server rack administration with integrated lights out access (ILO).

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Apr 2005 - Oct 2007

Trivantis Corporation

Strategic Projects Technologist

Multi-hat professional with experience in enterprise customer support, classroom and online teaching, client-site enterprise product installation, quality assurance and automation. Later promoted to specialized position reporting to the CEO that met the challenge of constructing and sustaining server-side website architecture to drive future direction for web based platform integration while laying groundwork for many emerging Web 2.0 style features. - Conceptualized, scoped and implemented special project requests for the CEO, CTO and CFO. - Steered technological advancement by designing and launching new company website, and web-enabled R&D projects - Amplified revenue and lead generation by introducing in search engine optimization into the web development process.

Oct 2001 - Jun 2005

Apple Computer, Inc.

Business Specialist

Business Specialist tasked with forging and nurturing profitable relationships with SMB companies and large fortune 500 firms in conjunction with launching distinct campaigns that resulted in continuous surpassing of forecasted revenue and sales objectives. - Launched campaigns that led to increased SMB sales in the Apple Retail store environment. - Collaborated with local development community to boost Apple’s profile with developers. - Key driver on multiple large volume institutional sales with enterprise and educational customers. - Educated and mentored staff and customers on Apple technologies and related products. - Led Apple Retail in business related sales in multiple quarters.

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