David Dodd

Global Head of Technology Services at Third Bridge Group Limited

Oxford, PA

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About

Accomplished manager of IT systems and projects officering more than fourteen years professional experience. Practised in successful development and management of business critical information systems, networks and peripheral components. Possesses excellent communications sills to collaborate on all business levels while effectively directing systems, processes, operating procedures and documentation. Highly personable and self-motivated professional with the versatility to work among diverse groups and handle complex problems effectively within fast-paced environments. Highlights Project Planning, execution and leadership Disaster recovery and contingency planning Best practices implementation Efficient and effective service delivery Change management and analysis IT Strategy and budget

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Work experience

Sep 2016 - Present

Third Bridge Group Limited

Global Head of Technology Services

Third Bridge is a global research firm disrupting the traditional investment research market, providing some of the world’s largest hedge funds, mutual funds, private equity funds and management consultancies with unique, human-led insights to help them make better investment decisions. A vision to deliver deep insight and unbiased market intelligence has evolved into a business with a range of complementary products, and a global presence and client base. Third Bridge Forum gives investors clarity and insight through detailed Interviews with industry executives, providing granular and highly relevant information that is hard to find elsewhere. Third Bridge Connections offers investors direct access to prequalified industry experts through 1:1 consultations and private meetings, providing unfiltered insights into companies and markets.

Oct 2005 - Present

DLC Systems Ltd

Owner

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Dec 2009 - Sep 2016

Defaqto

IT Operations Manager

• Managing the IT Operations team covers all systems from desktop to servers in the data centres and all the hardware between, the key area is to ensure that the bespoke SaaS applications meet appropriate commercial targets e.g. availability, cost and security compliance • Effectively manage the workload of the team, through; establishing priorities; organising, planning and clearly communicating requirements; and following up to ensure that they are done appropriately and to deadline • Create, evolve and improve processes with the team to ensure efficient and effective service delivery • Perform incident management duties both personally and within the team including owning, triaging and resolving technical issues raised by Customer Support, within agreed SLAs • Monitor and regularly audit the production platforms and proactively apply corrections to optimise consistency, security and performance/availability • Create, agree, monitor and report on performance SLAs for applications’ availability and performance • Plan and manage key projects to deliver service excellence, improve infrastructure and implement new technologies as required • Implement technical improvements which have been researched and proven and signed off elsewhere within the business • Create and maintain relevant technical documentation of production systems to enable efficient support and planning for new developments

Jul 2009 - Dec 2009

Reed Elsevier

Systems Engineer

Working within the 3rd line team responsible for supporting all IT services globally for Reed Elsevier. Assisting with ongoing project work and system improvements, currently including Exchange 2003 performance.

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Jan 2009 - Jul 2009

RM

Systems Engineer

Working within a team responsible for approx 1000 virtual servers hosted on ESX, these environments mimic those deployed to customers so that integration and approval testing of software packages can be carried out.

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Sep 2008 - Jan 2009

BBC

Active Directory and messaging specialist

Provide typical 3rd line support for 250 servers, eg. BackupExec, MOM, Security updates via SMS etc •Support of Exchange 2003 across 7 sites internationally.

Jan 2008 - Jul 2008

Reckitt Benckiser

Systems Engineer

Consolidation of Dell servers onto an VMWare ESX environment using EMC storage Configuration of iSCSI target server for use by Exchange 2003 servers for mailbox storage. 3rd line server support for approx 70 Dell servers at the corporate head quarters. Routine backup and restore jobs using Symantec BackupExec. Management of Altiris Recovery Solution server to provide daily backups of laptops across both LAN and WAN

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2005 - Dec 2007

Elsevier

Exchange Consultant

migration of 10,000 users from 45 exchange 5.5 servers to 3 core exchange 2003 "hub sites". Implementation of Postini managed spam/ anti-virus solution for the same company.

2000 - 2002

Hazell Carr

IT Manager

Education

Computer System Engineering

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