Erin Slay MHA, BSN, RN

Nurse Executive at University Hospitals

Cleveland, OH

How does this work?

Accomplished health care leader with significant experience in all aspects of health care operations; high profile environment injecting extensive leadership experience in healthcare management, project management, clinical expertise and physician and advanced practice provider relations. Adept in managing in varying health care settings including outpatient and inpatient with a focus on superior patient experiences while driving revenue and impacting market share.

Ask me about
Hospital Staffing
Cross Country
Environment of Care
Ambulatory Nursing
Advanced Practice
Work experience

Feb 2016 - Present

University Hospitals of Cleveland

Director of Advanced Practice Providers and Director of UH Physician Services Nursing

Feb 2016 - Present

University Hospitals of Cleveland

System Director, Advanced Practice and Director of Nursing, UHPS

Aug 2014 - Present

University Hospitals of Cleveland

Director, Patient Relations

Departments include; UHConnect, UH Centralized Hospital Operators (2014), UH Fine Art Department (2014), Enterprise Staffing Services (2012), Hospital Safety Department (2014). • System wide responsibilities for each department. • Collaborate with multiple physicians, medical offices to execute appointments for UH Grateful Patients. • Oversee a 3500+ member grateful patient/philanthropy program navigating healthcare needs of the members. • Experience presenting to the UH Board of Directors and other senior leaders. • Consolidated hospital operator functions across the UH health system into a centralized call center handling 100k calls per month, 1.5 million/year with a 2.5% abandonment rate – exceeding industry benchmarks. • Oversee all hospital safety operations; JC, OSHA, CMS, Radiation Safety regulatory requirements. • Executed multiple projects on time, on budget.

Jan 2012 - Aug 2014

University Hospitals Case Medical Center

Director of Operations, Hospital Safety

As Director of Operations, Hospital Safety oversight for Fire, Chemical and Industrial Hygiene safety as well as Emergency Management/Disaster Planning for the medical center. Knowledge of regulatory bodies and standards of CMS, Joint Commission, OSHA, EPA and DEA. Provide assessment, adherence to standards and leadership throughout the hospital and health system.


Jan 2009 - Aug 2014

University Hospitals

Director Hospital Operations/Support Services

Oversight of programs related to positively impact the patient experience. Responsibilities include program management and project development including Centralized Call Centers, Internal staffing agency, Fine Art Department and Grateful Patient programs and Institutional Relations.

Jan 2003 - Dec 2006

University Hospitals Case Medical Center

Manager, Enterprise Staffing Services

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