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Grace Whitaker

Business Development Representative @ Orbita | Sales & Marketing | Customer Experience | B2B | Account Management

Naperville, IL

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About

Welcome and thank you for visiting my profile! I am a recent graduate of University of the Pacific. Feel free to contact me via email at graciwhit@gmail.com or personal invite, always happy to chat! I am passionate about building relationships and finding better processes throughout a sale. The sales process is ongoing. It is important to strive for strategies that lead to revenue for the business and a loyal, returning customer. That understanding combined with confidence and knowledge about your product is what prepares me to make a sale. In my previous role at American Hotel Register Company, I supported the Sales Enablement team and created product spreadsheets based on competitive analysis. In my professional sales readiness course, I have had experiential sales training such as role plays for sales pitches and proposals. Additionally, as a Marketing Intern at Virtanza I utilize my communication and leadership skills when I facilitate outreach campaigns, present to to others about my experiences, and write blogs. These are the areas where I deliver value: CUSTOMER EXPERIENCE: • Identify customer needs and take appropriate action • Helping structure a client question, determining the sources of insight, analyzing data, and communicating findings • Building relationships, driving sales and servicing our clients NEW BUSINESS DEVELOPMENT: • Build and maintain profitable agency relationships • Build partnerships with other business groups REVENUE GROWTH: • Selling • Marketing • Proposal delivery • Negotiation ACCOUNT MANAGEMENT: • MI tools, rating systems/platform, Word, Excel, Outlook, etc. • Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook) • Ability to strike a balance between being flexible enough to deal with a rapidly changing knowledge management environment

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Salesforce CRM
HubSpot Sales Hub
Bloomberg Terminal
Conversational Intelligence Software
Work experience

Sep 2021 - Present

Business Development Representative

Jun 2021 - Sep 2021

Sales Intern

Aug 2020 - Jun 2021

Marketing Intern/Teacher Assistant

Jan 2021 - May 2021

Industrial Sector Analyst/Social Media Coordinator

• Managed a fund with a team of 15 students valued at over $4 million • Researched, analyzed, and invested a variety of assets including equities and ETFs • Successfully navigated, extracted, and evaluated equity data from the Bloomberg Terminal investment software • Gained valuable investment experience by creating four complex reports with data driven analysis and presented my findings to the fund

Sep 2019 - Mar 2020

Sales Associate

· Organize inventory, prepare clothes for purchase, arrange retail display · Engage with customers, guide purchase decisions, process customer payments · Collaborate with staff, consult with leadership, execute special promotions · Marketed clothing at charity event

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May 2019 - Sep 2019

American Hotel Register Company

Merchandising Intern

• Supported this hospitality supplier’s sales team in promoting products to hotel customers • For sales calls, created product spreadsheets based on competitive analysis • Worked with Merchant team on product showroom displays • Sat in on marketing strategy meetings and supplier presentations

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Oct 2018 - Sep 2019

University Tees

Campus Manager

• Coordinate campus t-shirt sales and networking with student organizations • Facilitate promotional campaigns to secure sales

May 2018 - Aug 2018

Naperville Country Club

Server

• Served on wait staff of country club’s fine dining restaurant • Worked special events and arranged room settings for elegant experience

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Aug 2016 - Aug 2017

Family

Child Care Provider

• After school care provider for three children • Offered homework assistance, enrichment and recreational play activities • Prepared meals, provide transportation and light housekeeping

Feb 2016 - Aug 2016

Le Chocolat de Buchard

Server

· Offered table side wait service. Guided customers through dessert and specialty drink menu and ensure a quality guest experience from start to finish · Managed computer orders and financial exchanges with guests · Maintained a clean and hospitable restaurant environment

Education

2017 - 2021

University of the Pacific

Business Administration , Marketing

2013 - 2017

Naperville Central High School

High School Diploma

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