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Hayley Block

SVP, Wealth Operations and Experience at Mercer Advisors

Chicago, IL, US

About

Seasoned executive with a proven track record. A pragmatic leader who possesses technical skills and influences strategic direction, driving value creation and transformational change. Entrepreneurial mindset, adept at working collaboratively and cross-functionally across complex organizations; strong communicator able to simplify concepts and facilitate effective decision making. A passionate mentor, acknowledged for building and developing diverse, high-performing teams and delivering results. Specialties include strategy development, organizational change management, operational transformation, and client experience.

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Work experience

  1. January 2024 – present

    Mercer Advisors

    SVP, Wealth Operations and Experience
  2. March 2021 – December 2023

    Wealth Enhancement Group

    SVP, Operations and Client Experience
  3. January 2017 – March 2021

    Charles Schwab

    Managing Director, Strategy and Client Experience
  4. January 2016 – January 2017

    Charles Schwab

    Director, Business Strategy
  5. January 2014 – January 2016

    Charles Schwab

    Senior Manager, Business Strategy
  6. January 2010 – January 2013

    CME Group

    Manager, Clearing Solutions and Services Strategy
  7. January 2011 – January 2011

    CME Group

    Senior Corporate Strategy Analyst
  8. January 2008 – January 2010

    Boston Consulting Group (BCG)

    Financial Services Analyst
  9. January 2006 – January 2008

    GE Capital

    Financial Management Program

Education

  1. Present

    University of Vermont

    College of Arts and Sciences, Economics, Political Science
  2. 2011 – 2014

    The University of Chicago - Booth School of Business

    MBA, Strategy, Economics, International Business