Israel Yza

Service Delivery Manager North America Operations

Ciudad de México, MX

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Energy
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Work experience
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Apr 2013 - Present

Atos

Global Service Delivery Manager

Head of the Operation & Implementation of Integrated Solutions & Services along the Region (North & South America) for Energy, Renewables, Smartgrids, Telecom, Data Centers, IT Services and Virtualization Programs.

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Jan 2013 - Dec 2014

Intel Corporation

Trusted Advisor

Project Advisor & Consultant for Intel Education Solutions for Mexico and South America.

Mar 2011 - Jan 2013

Sictel

Director de Proyectos

Dirección de Proyectos para los servicios tecnológicos subcontratados para Instituciones de Gobierno (LOTERIA NACIONAL, LICONSA, SEP, CONACULTA) y Carriers (TELMEX, AXTEL, ALESTRA, BESTEL). Proveyendo infraestructuras de telecomunicaciones y cumpliendo altos niveles de servicio y disponibilidad.

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2007 - 2008

Nortel Networks

Solutions Engineer

Responsible for audits on customer infrastructure configurations. Providing them the best way to solve / install / configure their equipments and focused right their technology investments Technology demos used on customer meetings in order to let them know why Nortel is the best option. Leading Engineers Squads to implement / install / maintain customer infrastructure operating 24/7.

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2005 - 2006

DuPont

Project Leader Trainee

Responsible for proposals elaboration and presentation. Lifting needs foforma qr areas of Human Resources, Sales, Accountability to a real projects, that resolve the problems through the current technology use or new developments. Such, that the IT brand provide the infrastructure, applications and tools in order to attend those needs in a more efficient and simple way.

Education

2013 - 2017

Karlsruhe Institute of Technology

Master of Science (M.Sc.), Energy Engineering and Management

2002 - 2006

Universidad La Salle, A.C.

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