J
Jay Richmond

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About

Extensive Revenue Cycle experience with Cerner, Siemens’ Invision, and TRAC/ON TRAC. Five years of experience with Cerner Revenue Cycle from Build, Go-Live, Process Improvement, and Results. Team and goal-oriented financial services leader exhibiting excellent problem-solving skills and a commitment to a team approach with both direct and indirect departments. Forty years of experience in Healthcare Financial leadership and management, including 30 years of successful Revenue Cycle Management, with a “hands on” approach while mentoring staff, developing leaders for the future, and a long history of successful and proven outcomes. Core Strengths and Skills • Cerner Revenue Cycle • Process Improvement and Workflow Optimization • Patient Collections • Accounts Receivable Management • Team Building and Leadership • Patient Access • Centralized Scheduling Accomplishments • Core system conversion for Charleston Area Medical Center as well as CAMC Physicians Group. Led the Revenue Cycle team in a Siemens to Cerner Millennium Revenue Cycle Build and Implementation with a Go-live date of September 14, 2016. Currently leading team to solve Revenue Cycle issues, charges, and Accounts Receivable. • Reduced Millennium Days in Accounts Receivable after Go-Live from a high of mid-nineties to a low of mid-fifties. • Maintained Days in A/R in low 40’s and upper 30’s for the Charleston Area Medical Center and CAMC Physicians Group on Siemens and Nextgen Patient Accounting Systems. • Implemented a patient cash collections process at the time of service.

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Hospital Revenue Cycle Management
Work experience

Jul 2016 - Dec 2020

Charleston Area Medical Center Health System

Corparate Director of Revenue Cycle (Retired)

Corporate Director Revenue Cycle Charleston Area Medical Center (CAMC), 2016 to Early Retirement December 2020 • Provide leadership and direction to all components of the Revenue Cycle, whether interacting with direct or indirect departments, to maximize reimbursement for the health system. Directs and is responsible for the Revenue Cycle of Charleston Area Medical Center’s four hospitals and CAMC Physicians Departments: Accounts Receivable, Patient Access, Patient Pre-Services (Central Scheduling, Pre-Registration, and Insurance Verification), Healthcare Financial Services (Collection Agency), Financial Counselors, and Medicaid Eligibility

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Jan 2000 - Jul 2016

Charleston Area Medical Center

Corporate Director for Patient Financial Services

Directs and is responsible for the Revenue Cycle of Charleston Area Medical Center’s four hospitals and CAMC Physicians Group: Accounts Receivable, Patient Access, Patient Pre-Services (Central Scheduling, Pre-Registration, and Insurance Verification), HealthNet Aeromedical Accounts Receivable, Healthcare Financial Services (Collection Agency), Financial Counselors, and Medicaid Eligibility.

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May 1991 - Jan 2000

Charleston Area Medical Center

Director of Patient Accounts

Directed and was responsible for the Accounts Receivable of Charleston Area Medical Center’s three hospitals, as well as HealthNet Aeromedical, and Healthcare Financial Services.

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Aug 1982 - May 1991

Charleston Area Medical Center

Director of Budget

Responsible for the operating and capital budgets for Charleston Area Medical Center and all of its subsidiaries. Responsible for the operating and capital budgets for management contracts with affiliated facilities. Prepared and supported all applications and reports. Participated in hearings for West Virginia Health Care Authority rate setting.

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May 1980 - Aug 1982

Charleston Area Medical Center

Financial Staff Assistant

Responsible for Revenue Management and charge master revisions as well as rate increases. Special projects for the Vice President of Financial Services

Education

1988 - 1990

University Of Colorado

Masters in Health Administration, Health Administration

Exective Program

1975 - 1980

West Virginia University

Bachelor of Science in Business Administration/Accounting, Accounting

Bachelor of Science in Business Administration/Accounting

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