About
Multitalented, accomplished, top-tier business management executive with over 15 years of verifiable success in devising effective business-aligned operations management strategies, developing policies & procedures, creating high-performing cultures, and leading robust process improvement initiatives. Provided leadership to strategic initiatives in business development, revenue maximization, sales & marketing, key account management, customer experience, change management, and team development. Consistently successful in building policies, processes, and tools that define the path to operationalizing specific actions which are repeatable, measurable, and cost-effective. Highly experienced in consulting and influencing internal and external stakeholders, obtaining their buy-in, and establishing short-term and long-term budgets. Known for having strong expertise in setting direction and aligning cross-functional teams to deliver exceptional performance.
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Work experience
- September 2020 – present
Voyager Home Health Care LLC
Chief Executive Officer - February 2020 – present
Voyager Home Health Care LLC
Head Of Marketing & Business Development - May 2015 – present
Upscaling Business
SEO ExecutiveManage and create new accounts for website creation, search engine optimization and marketing. - May 2015 – May 2016
LiveWatch Security
Lead Sales TrainerPrepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes sales training and organization mission by completing related results as needed. - October 2014 – May 2015
LiveWatch Security - Wireless Home Security Systems
Security Consultant - June 2014 – October 2014
Apple
iOS Senior Advisor - June 2013 – June 2014
Apple
iOS Technical Support - January 2012 – January 2013
CalPERS
Assistant Information Systems Analyst - January 2012 – January 2013
CalPERS
Assistant Information Systems Analyst
Education
- 2013 – 2015
University of Phoenix
Bachelor of Technology (B.Tech.), Business Systems Analysis - 2011 – 2013
Heald College
None, Computer and Information Systems Security/Information Assurance