About
Results-oriented Product leader with experience developing eCommerce strategy and scaling customer-focused products globally to drive growth and customer engagement.
Strong ability to lead and partner with global teams to deliver results, conduct market research, formulate business strategies, build road maps, develop features, and partner with the Agile program
Developed value proposition and partnered with cross-functional stakeholders across the organization and launched optimized checkout and payment experience via A/B tests, Online SNAP Program ($100MM+), Amazon Account Linking ($30MM+), Loyalty experiences - acquisition, redemption, wallets/Personalization initiatives, and Global payment methods (Apple Pay, UPI-India, AliPay/WeChat-China) that improved customer engagement and revenue
Partnered with legal, risk, finance, operations, and fraud teams to develop metrics to monitor initiatives
Ask me about
Work experience
- February 2023 – present
7-Eleven
Group Product Manager- Financial Services - October 2021 – June 2022
Skillshare
Director of Product - Global Subscriptions & PaymentsResponsible for developing strategy and tactics to scale Skillshare’s payment and subscriptions marketplace ecosystem globally and help power experiences for 12MM users and 20k+ teachers and improve conversion funnel metrics - June 2020 – October 2021
Ahold Delhaize
Senior Manager - eCommerce Product ManagementSpearheaded digital payment ecosystem and platform for a $50B Fortune 100 food retailer powering digital and omnichannel grocery experience for 54M customers in the USA Initiated and scaled SNAP/Food Stamps product across all brands - January 2019 – January 2020
Hyatt Hotels Corporation
Senior Manager - Product - Global Commerce & PaymentsFocused on growing revenue and reducing friction from digital and offline channels by using payment experiences as a lever Global Wallets - WeChat, Alipay, Apple Pay, Google Pay Checkout Solutions Buy now Pay Later Split Payments PSD2/SCA, Fraud Solution, authentication Network, Gateway and Acquirer relationships - June 2017 – October 2019
Discover Financial Services
Manager, Digital Payments & eCommerce PartnershipsFocused on driving digital commerce innovation and exploring opportunities to grow Discover's online market share Launched card linking partnership with Amazon that enabled Discover card members to add a card to Amazon checkout with a single click and ensure that the card is active and ready to use for purchases - March 2015 – May 2017
Discover Financial Services
Product Manager - Data Monetization (Loyalty and Payments) - July 2012 – March 2015
United Airlines
Senior Analyst - Loyalty & Wallet PartnershipsDrive Loyalty engagement and personalization on digital channels Launch new loyalty experiences to drive engagement - June 2008 – July 2012
JPMorgan Chase & Co.
Business Analyst - Commercial Banking - January 2008 – May 2008
Motorola Solutions
Business Process Analyst (Sr. Project)
Education
- Present
Northern Illinois University
Bachelor's degree, Industrial and Systems Engineering - 2016 – 2022
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA)