About
I'm a cognitive psychologist currently leading the global User Research team across PlayStation Studios. At Google I worked on Stadia, Support Platform, Gmail, and Ads and was a co-author of Google's People + AI Research Guidebook. Prior to Google I was at Xbox Research, collaborating with game producers and development teams to improve player experience on Xbox, Xbox Kinect, and Windows.
My research interests center on gaming, human-computer interaction in the context of AI, and human learning and problem solving more broadly. As a leader I focus on creating a culture of psychological safety and building systems to maximize the impact of research.
Ask me about
Work experience
- July 2022 – present
Sony Interactive Entertainment
Sr. Director of User Research - April 2022 – July 2022
Google
Senior Staff User Experience Research Manager - September 2017 – April 2022
Google
Staff User Experience Researcher - May 2015 – September 2017
Google
Sr. User Experience Researcher - July 2011 – April 2015
Microsoft
Games User Researcher
Education
- 2006 – 2011
University of Washington
Doctor of Philosophy (PhD), Cognitive Psychology - 2002 – 2006
Georgia Institute of Technology
Bachelor of Science (BS), Applied Psychology