Linden Hillenbrand

SVP, Global Support & Customer Success at Cloudera

New York, NY

1

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About

I love focusing on positive outcomes for my customers, both internal and external. In my time at both GE and Cloudera I've been extremely lucky to be constantly learning and challenged with technical and leadership roles. I'm currently geeking out on learning how to transform a company philosophy to one focused on customer success and instrumenting the customer journey. Always open to discussing Customer Success, Support, or leadership. I'm always looking to learn something new.

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Work experience
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Mar 2021 - Present

Cloudera

SVP, Global Support & Customer Success

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Oct 2019 - Present

Cloudera

VP, Global Customer Success & Support

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Jul 2018 - Present

Cloudera

VP, Customer Success

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Sep 2016 - Present

Procore Technologies

Strategic Advisor - Customer Success & Revenue Generation

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Jul 2015 - Jun 2018

Cloudera

Senior Director, Global Support

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Apr 2014 - Jul 2015

Cloudera

Director, Global Support

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Oct 2012 - Apr 2014

Cloudera

Senior Manager, Global Proactive & Reactive Support

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Jun 2011 - Oct 2012

Cloudera

Field Engineer / Data Engineer

Aug 2010 - May 2011

GE

Product Manager

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Jun 2008 - Aug 2010

General Electric

Information Management Leadership Program

Education

2017 - 2018

Harvard Business School Executive Education

2004 - 2008

Fairfield U

BS, Computer Science and Mathematics

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