Mario Salomon

Director, Revenue Operations at InVision

New York, NY

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VALUE PROPOSITION: ► Ability to conceptualize and lead simultaneous projects in dynamic environments. Headed multiple product rollouts while participating in projects as back-end engineer. ► Specializes in product vision, execution, and operation. Transformed the QA department by designing and implementing accurate and scalable processes and technologies that led to overall system improvement. ► Utilized data to remove product ambiguousness during critical decision making. Provided oversight of numerous complex and critical areas for successful completion of the product line. ► Skillful progress monitoring to ensure maximum results and growth. Streamlined network development into a back-end service while increasing service area from 70,000 miles to 473,000 miles. ☏ 915-383-4930 ✉ mario.salomon07@gmail.com githhub.com/masalomon01 mariosalomon.com Languages: Python | SQL | Bash | Groovy | HTML | Ruby Frameworks: Django | Flask | Web2py Databases: Postgres | Mongo | Mysql | MariaDB | Neo4J Cloud: IaaS | PaaS Software Development: SCRUM | Kanban | Waterfall UI/UX: AI | PS | XD SPECIALITIES: Product Design & Development ● Engineering ● Cross-Functional Collaboration ● Product Marketing ● Innovative Product Delivery ● Expanding Brand Awareness ● Building & Scaling Successful Startup ● Data Analytics & Insights ● Market Launch & Operations ● Post-Launch Optimization ● Logistics Management ● Customer Service ● Budget Management ● Strategic Business Development ● Behavior Analytics ● Project Leadership

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Work experience
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Dec 2020 - Present

InVision

Director, Revenue Operations

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Nov 2019 - Present

InVision

Director, User Enablement Operations

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Apr 2018 - Nov 2019

InVision

Senior Manager, Support Operations

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Jan 2016 - Apr 2018

Metropia, Inc.

Director of Product Operations

Metropia helps agencies disperse demand spatially and temporally by providing real-time and predictive multimodal travel time, cost, and reliability information to travelers and influencing personal mobility behaviors towards mobility options more efficient than driving during peak traffic or alone. ♦ Played a critical role in helping Metropia grow from an early stage startup. ♦ Paired with the development team as back-end developer, UI/UX designer, QA/QC eng, and researcher. ♦ Lead team to consistently outperform KPIs and grow in knowledge. ♦ Lead development of multiple services, including, traffic, help desk, shop, dynamic mobility visualization, and communication. ♦ Served as product manager for two product lines. ♦ Enhanced Metropia user retention metrics in two markets from 23% to 67% by making key product changes. ♦ Streamlined network development into a back-end service while increasing service area from 70,000 miles to 473,000 miles. ♦ Deployed thousands of updates to keep mapping networks up to date without increasing FTE. ♦ Launched Metropia production in three new markets. ♦ Launched Metropia Beta in four markets. ♦ Increased market launch efficiency by 45% while decreasing the operational cost per launch 56%. ♦ Increased customer satisfaction from 91% to 98%. ♦ Decreased the response time from 121 hours to 17 hours while the active user base grew 250% without increasing FTE. ♦ Managed budget that is expected to rise by 50% in 2018. Skills Leveraged: Project Leadership, Improving Customer Service, Business Integrity, Data Analytics & Insights, Team Leadership, Organizational Development, Product Design & Development, Strategic Business Development, Product Marketing, Market Launch & Operations, Quality Assurance & Control

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Oct 2014 - Jan 2016

Metropia, Inc.

Product Operations Manager

♦ Helped a small team of staff and interns achieve various company roadmap and product milestones. ♦ Upgraded routing network by switching to OSM. ♦ Implemented multiple algorithm solutions to match and enhance networks for higher quality deployment procedures and nulled network complaints. ♦ Transformed the QA department by designing and implementing accurate and scalable processes and technologies that led to overall system improvement. ♦ Achieved Android app rating increase from 3.5 to 4.2 stars and iOS app increase from 3.8 to 4.3 stars. ♦ Headed multiple product rollouts while participating in projects as back-end engineer. Skills Leveraged: Product & Design Development, Improving Customer Service, Innovative Product Delivery, Data Analytics & Insights, Engineering, Project Leadership, Quality Assurance and Control, Organizational Development, Strategic Business Development, Team Leadership

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Sep 2013 - Oct 2014

Metropia, Inc.

Product Operations Engineer

♦ Generated Alpha and Beta testing by communicating with local teams to ensure quality of product. ♦ Oversaw Beta Launch in Austin and Tuscon. ♦ Developed user testing suites (Smartrek). ♦ Identified key flaws and created multiple prototypes while leading the application redesign under a new name, Metropia. ♦ Implemented UI/UX analytics to further improve the app by analyzing reservation and trip patterns to optimize incentives and shift travel time patterns. ♦ Supported QA/QC by testing all of the implementations of the UI/UX and the back-end integration. Skills Leveraged: Product & Design Development, Organizational Development, Strategic Business Development, Data Analytics & Insights, Project Leadership, Engineering, Quality Assurance & Control, Market Launch & Operations, Business Integrity, Cross-Functional Collaboration

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May 2013 - Aug 2013

The University of Texas at El Paso

Project Director - UTEP Bike Share System

♦ Strived to take bright conceptual ideas that would positively impact the University. ♦ Directed a Socio-Techno-Economical approach toward design, development, and life cycle of Bike Sharing Systems. ♦ Obtained proposal approval and granted $33,600 for project development and completion. ♦ Received $2,000,000 CMAQ Grant for City of El Paso and UTEP for shared Bike-Share Program. Skills Leveraged: Business Integrity, Project Development & Completion, Strategic Business Development, Strategic Planning, Organizational Development, Creative Innovation, Project Leadership, Market Launch & Operations

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Jan 2013 - Aug 2013

The University of Texas at El Paso

Project Director - Miner Recycling System

♦ Directed a systematic approach to design a recycling system at UTEP to make recycling self-sustainable and profitable. ♦ Submitted approved proposal and received $38,400 for the project. ♦ Supervised development and phase 1 deployment for a $120,000 investment to deploy on two campus buildings. ♦ Increased recycling from 8% to 42% after the first semester of implementation. Skills Leveraged: Product Design & Development, Project Leadership, Project Supervision, Business Integrity, Strategic Business Development, Creative Innovation, Strategic Planning, Market Launch & Operations, Organizational Development, Supervision/Training

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May 2012 - May 2013

The University of Texas at El Paso

Project Director - Student Busing System

♦ Led a team to use a Systems Engineering approach to design a University Transit System. ♦ Granted $36,781 for project after receiving approval for submitted proposal. ♦ Designed and tailored a University Transit System for UTEP 2013 students. Skills Leveraged: Team Leadership, Project Leadership, Product Design & Development, Engineering, Organizational Development, Creative Innovation, Strategic Planning, Negotiation, Innovative Product Delivery, Market Launch & Operations

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Oct 2011 - Mar 2013

The University of Texas at El Paso

Research Assistant (RIMES)

♦ Acted as research assistant for the Research Institute for Manufacturing and Engineering Systems (RIMES) ♦ Initiated System Architecture development for RCES (Regional Cyber & Energy Security Center). ♦ Worked on various other research projects, including a Knowledge Repository System. Skills Leveraged: Engineering, Research/Analysis, Product Design & Development, Communication, Cross-Functional Collaboration, Data Analytics & Insights, Research Assistant, Creative Innovation, Innovative Product Delivery

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