Melanie Buset

Researching how humans use Spotify // Creator of Loup // Occasional UX Research instructor

Gothenburg, SE

2

Office Hours

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About

Hej - thanks for reading my bio! What I'm up to now: πŸ‡ΈπŸ‡ͺI recently relocated to Sweden from Toronto 🎡I currently work at Spotify on the core experience team πŸ‘©πŸΌβ€πŸ«I teach UX research at York University in Toronto, Canada πŸ‘±πŸΌβ€β™€οΈI also own a small business called Loup! A brief history about me: πŸ•΅πŸΌβ€β™€οΈI started my journey into User Experience (UX) with a bachelor of arts degree in Psychology and a master's in Human-Computer Interaction. My passion for research started in my undergrad where I worked as a research assistant in 4 different psychology labs in the areas of neuroscience, attachment styles and cognitive psychology. πŸ‘©πŸ½β€πŸ’»As an adolescent I was always interested in technology and art/design. As an adult, I aimed to pursue a career that encompassed my new found love of psychology with my old interests, technology and design - this then lead me to UX Research. Within the tech world I've worked in the following industries: Aerospace defence, Consumer electronics/technology, Agencies, Virtual Reality, and SaaS. Prior to my current role I worked at Shopify as a Sr. UX Researcher.

Ask me about
Maze
UX research
usability testing
User Interviews
UserTesting
SurveyMonkey Enterprise
dscout
UserZoom Go
Shopify
Shopify Consulting Partners
Work experience
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Jan 2021 - Present

Spotify

Sr. User Experience Researcher

Mar 2020 - Present

York University

Adjunct Instructor

Instructor of UX Research at York University's continuing studies UX Design certificate program.

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Nov 2019 - Present

Loup

Owner

Owner and creator of Loup, Canadian-made hair accessories and face masks.

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Jun 2020 - Dec 2020

Shopify

Sr. User Experience Researcher

Worked on the Ecosystem team where I was responsible for the strategic, operational and tactical research for the Shopify Experts Marketplace. I've been involved in researching this product since it was in beta until launch June 2019.

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May 2018 - Jun 2020

Shopify

User Experience Researcher

Worked on the Ecosystem team where I was responsible for the strategic, operational and tactical research for the Shopify Experts Marketplace. I've been involved in researching this product since it was in beta until launch June 2019.

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Jan 2018 - Apr 2018

Shopify

User Experience Research intern

Shopify Money which is responsible for Payments, Billing, Risk, Balance and Capital.

Mar 2017 - Jan 2018

Rakuten Kobo Inc.

Usability Analyst

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Jul 2016 - Nov 2017

Freelance

Virtual Reality Consultant

Sep 2016 - Dec 2016

Coolshop srl

User Experience Researcher

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Sep 2015 - Aug 2016

Carleton University

Graduate Teaching Assistant

Lecturing students on various topics in psychology Grading student's work Holding office hours to assist students with any questions related to psychology

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Sep 2014 - Aug 2016

Carleton University

Graduate Student

Graduate student at the Advanced Cognitive Engineering Lab (ACE lab)

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Oct 2015 - Jun 2016

CAE

Human Factors Consultant/UX Reseacher

Provided human factors research to answer various questions related to simulation design. Assisted with usability testing for newly developed software. Researched virtual reality design methods applied to flight simulation training.

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May 2015 - Sep 2015

Canadian Space Agency

Research Assistant

Tested software developed by the CSA using human participants

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Nov 2011 - Jan 2014

Club Monaco

Stylist

Apr 2012 - Oct 2013

Spatial Cognition Lab, Western Univeristy

Researcher

Recruited participants Scheduled appointments with participants to come into the lab Assisted participants during computer simulated and paper and pencil tasks related to spatial awareness/cognition Compiled data from control and experimental groups into data spread sheets Analyzed data collected to find significant and non-significant results

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Oct 2012 - Dec 2012

Scotia Personnel Ltd.

Torino Italy, Au Pair

Tutored two children in English Accompanied children home from school Completed house hold duties such as cooking, cleaning, playing with children, taking them to extracurricular activities

Jun 2012 - Aug 2012

Future Possibilities for Kids

Camp Counselor

Planned daily programs for children such as arts & crafts, games, field tripes, and lesson plans Assisted children in helping their community Taught children leadership skills, personal development, and how they can make a difference in their community and the world

Apr 2011 - Sep 2011

Advanced Facility for Avian Research, Western University

Research Assistant

Sep 2010 - May 2011

Kilee Patchell-Evans Neuroscience Lab, Western University

Research Assistant

Jun 2009 - Aug 2009

The Lab School, Western University

Research Assistant

Education

2014 - 2016

Carleton University

Master's Degree, Human Computer Interaction

2007 - 2012

The University of Western Ontario

Bachelor's degree, Psychology

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