Helping Customer-Obsessed Brands Reimagine Experiences Across Digital Channels

Mikah Sellers

A results-oriented executive with 25+ years of experience at the intersection of technology and customer experience. Entrepreneurial spirit with a track record of success developing high-performance teams. Expert ability to align strategy with organizational vision and deliver complex products and projects on time and within budget. Adept at clarifying vision and translating it into tactical plans that move projects forward and surpass expectations. He is a strategic and action-oriented leader who thrives on steep challenges and opportunities to lead under adverse conditions. Business and technical acumen complemented by strong academic background; completed Master of Business Administration, Master of Science, and Master of Arts. Graduate of the Advanced Management Program at Wharton School of the University of Pennsylvania.

Areas of expertise include:

Building & Leading High-Performance Teams • Strategy • Design Thinking • Solution Architecture • New Ventures • Technology Commercialization •  Digital Transformation • User Experience Design • Customer Experience Design • Service Innovation • Web/App Design & Development Product • Customer Experience Design • Partnerships & Alliances

Mikah is responsible for helping the most recognized brands in the world innovate and deliver exceptional, frictionless customer experiences by transforming processes and enabling people with best-in-class technologies, including AI-driven multimodal intelligent virtual assistants, conversational analytics, and robotic process automation.

Vice President, Digital

Over the past decade, Mikah has helped educate the next generation of technology leaders at one of the finest academic institutions in the world. He currently teaches the Capstone and technology entrepreneurship courses in the graduate program for technology management. In addition, Mikah has taught courses in emerging technology, big data and advanced analytics, and customer relationship management. 

He was awarded the Tropaia Award for Outstanding Faculty Member for the Master of Professional Studies in Technology Management Program in 2020 and a Certificate of Appreciation for Technology Management Teaching Excellence in 2016.

Adjunct Professor

During his tenure with the company, Mikah led the rebranding of Content Enablers and the transformation of Content Enablers trade compliance training products and solutions. In addition, he spearheaded the development of the company's on-demand learning-as-a-service offering. Mikah also helped establish an industry-first partnership with a leading academic institution to provide certification for trade compliance courses. He also co-led the redesign of Content Enablers market-leading cloud-based learning management system.

Chief Growth Officer

Advisor

Advisory Board Member

Mikah led digital for Grafik, an award-winning branding and marketing agency. In his role, he was responsible for leading the agency's digital strategy, user experience design, and technology teams. During his tenure with Grafik, he spearheaded digital transformation engagements for dozens of projects for market-leading organizations, including the National Human Genome Research Institute, Cystic Fibrosis Foundation, Strayer University, Carfax, and others. While at Grafik, Mikah was a part of multiple award-winning projects, including two REBRAND 100 projects.

Chief Digital Officer

Mikah led the rebranding of iGrabberAutos to Carsquare and the initial user experience, which resulted in winning the Ballston LaunchPad Challenge and securing a Series A round of venture funding. Post-funding, he led the complete redesign of the user experience and the development of a go-to-market strategy.

CMO/CTO & Member Board of Directors

Mikah led growth for Grafik, developing partnerships with market-leading companies throughout the Mid-Atlantic region. As he transitioned into the CDO role at the agency, he recruited top talent to take the reigns and lead continued growth for the agency.

SVP, Growth

Mikah provided strategy and digital transformation advisory and consulting services to category-leading organizations like MK Data Services, TCG, STC, and others.

Founder & Managing Partner

Mikah spearheaded the rebranding of LEVICK, the design and development of an award-winning website and digital publication LEVICK Weekly. In addition, he also led the implementation of marketing automation, customer relationship management, and competitive intelligence platforms for the firm.