Mike Jandreau

20+ years in the SaaS and Web Hosting industry, leading support teams, building support teams, and helping businesses scale their support operations.

Boston, MA

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About

Over 20 years of experience helping businesses with their support needs, building and scaling teams, managing entire global support teams.

Ask me about
Kustomer
Ticketing
Customer Support
Salesforce
Salesforce Service Cloud
Salesforce CRM
Web Hosting Providers
Work experience
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Oct 2020 - Present

Kustomer

Technical Implementation Manager

Nov 2018 - Oct 2020

Heroku, Salesforce

Customer Solutions Architect

Jan 2012 - Nov 2018

Desk.com a Salesforce Company

Systems and Process Lead, Support Tier III

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