Mike Rosales

Your Software Adviser

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About

Business Software and Design Expertise (15+ years) Struggling to make your Software Investment Work for your Business? You've come to the RIGHT PERSON! I have worked on Software Solutions for Small, Medium, and Large Corporations all throughout my 16+ years in the Industry! Whether its an HRIS, ERP, CRM, Wordpress Website, Chatbots, Website Builders, Marketing Tool or any other kind of software, I can provide a solution to your business problem! Want customized Designs and Videos? Talk to me about Done for you or Do it yourself solutions! If you would like to visit my main website: https://mrdzyn.com I review anything about Design software on my blog: https://designpreneurs.com Travel Blog! https://eatmetravelyou.com If you'd like to BOOK ME for a FREE, no commitments, 30 minute call: https://meet.mikerosales.design

Ask me about
InVideo
Wave.video
Adobe Premiere Pro
Adobe After Effects
Powtoon
Microsoft PowerPoint
AI Writing Assistant Software
Vimeo
Animaker
Hippo Video
SuiteDash
Animatron
Create Studio
BeLive.tv
Restream
bCast
Podcast.co
PromoRepublic
Plutio
Freedcamp
Webtrends Optimize
Moovly
Viddyoze
Vadoo
alugha
LiveWebinar
Ashore
Beagle Security
GoDaddy
SubHub
Run The World
Hopin
BannerBoo
Vmaker
Crello
Visme
flowlu
rasa.io
10Web Platform
Linguix Business
Quickpage
Hashtagsforlikes
Guestboard
KDMARC
BL.INK
Contest Domination
Prefinery
Juphy
Vieworks
Spott
Morphio
Sendspark
Ziggeo
Switchboard
POSTOPLAN
Weblium
SyncSpider
Zapier
Integromat
Pixelied
Hubstaff
Eventee
MarketMuse
Troop Messenger
Swipe Pages
iubenda
Beesbusy
VivifyScrum
Airmeet
MailPoet
Yay Images
Depositphotos
Nimbus Note
VideoPeel
Hexowatch
Hexometer
Collaboard
Berrycast
ShortPixel
adam.ai
Deskera Books
Videolinq
Continually
Quriobot
BotStar
Markup Hero
SAM.ai
SmartTask
Agiled
WiserNotify
Droplr
CloudApp
Zoom.ai
Coassemble
Happy Scribe
Better Uptime
Freelancer.com
99Designs
DesignCrowd
Wix
Pixlr
Pixlr Editor
Frase.io
SalezShark
Reply
BuildBubbles
QuickReviewer
SocketLabs
Bitrix24
FreshLMS
Peoplebox
AidaForm
involve.me
Ideanote
TheChecker
clearoutphone
Clearout.io
Viral Loops
Gumlet
Elfsight
Helpwise
Covve Scan
Soundwise
Stackby
Milanote
Loop Email
Intellifluence
GetSocial
Wishpond
Textmetrics
Adzooma
Jumppl
Publitio
Quuu
Woorise
JumpStory
TexAu
Copywritely
WebARX
Endorsal
Social HorsePower
Clust
JotURL
Krisp
LiveAgent
Dubb - Video Communication Platform
Snovio
Process Street
Userback
RelayThat
Clinked
Sitejet
Stencil
Designbold
Storyboard
Slidebean
Microsoft OneDrive for Business
Google Drive
CORE SAP ERP
Salesflare
3CX
Yelp for Business
Google My Business
Google Analytics
Google Search Console
WeVideo
Bitly
Zoho CRM
Freshdesk
Zoho Desk
Slack
Plesk
cPanel
Microsoft Teams
TubeBuddy
Zoom
IFTTT
Flock
WriterAccess
StoryXpress
Shopify
WordPress Developers
Affinity Designer
Affinity Photo
Affinity Publisher
Procreate
PowerDirector
ACDSee
Pinnacle Studio 21 Ultimate
EaseUS RecExperts
Fotor Photo Editor
Music Maker
Luminar
Paintshop Pro
VectorGrove
Cloudflare
SecureWorks Cybersecurity Service
SUSE Linux Enterprise Server
CentOS
Ubuntu Server
Spiceworks Help Desk
Spiceworks Inventory
Spiceworks Network Monitor
VMware vSphere
Work experience

Apr 2018 - Present

Greenfield Development Corporation

Data Protection Officer

Data Privacy and Protection * Lead activities related to Privacy Impact / Risk Assessment (PIA) * Develops and Manages the company’s Data Privacy and Protection Programme including the regular review of the Data Privacy Manual and Information Security Policy * Establish and operate the Data Protection Office * Conducts regular PIA and Operational Compliance together with Compliance Officers for Privacy * Ensures Privacy Breach Reporting Procedures are implemented * Establish and Lead Privacy Breach Response Team

Oct 2017 - Present

MRDZYN Studio

Founder

At MRDZYN Studio, we provide your Brand strategic, creative, and technical direction to FUTURE PROOF your business. Together, let us build your Customer Experience Journey Roadmap. * Branding and Identity * Social Media Content and Management Services * Design and Technology Consulting * Chatbots Development (Virtual Agents) * Website Design & Development * Data Privacy Consulting * Software Quality Testing and Assurance Feel free to message me, send me an email or schedule a meeting via our chatbot / bookings page. Visit our website to LEARN MORE: https://mrdzyn.com If you would like a demo of our chatbot in action: https://goto.mychatbot.rocks Facebook Messenger Demo: https://m.me/eatmetravelyou

2014 - Present

Greenfield Development Corporation

Systems & Methods Head

•. IT Team, Strategy, Hiring, Budget, Performance Management •. Productivitiy / Business Tools / Software Selection, Evaluation, and Management • Business Application Systems Support and Implementation (SAP ERP, Inventory Holding, Customer Relationship Management, Document Management System, etc) • Process Improvement (Policies & Procedures, Operations Manual, ISO9001 QMS) • IT Hardware & Software Setup, Deployment, Operations & Maintenance / Disaster Recovery Planning • Vendor / Supplier / Technology Partners Relationship Management

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2012 - 2014

Fuji Xerox

IT Implementations Development Manager

Reported to the Head of Technology for BPO Services in Manila and oversee 40+ staff of programmers, designers, quality testers, and team leaders supporting offshore work from Australia & Hongkong. Grew workforce headcount in Manila by partnering with the different branches of the Company, exceeding delivery time and quality expectations • Process Management & Improvement • IT Resource hiring, mentoring, retention, & separation (Document Composition for IBS (Intelligent Billing System), HP Exstream (Dialogue), StreamServe by Opentext) for 40+ FTEs • Stakeholder Management & New Business (Offshoring) Initiatives (Manila, Australia, Hongkong) • Quality and Change Management Accomplishments: • Achieved 100% improvement in the IT Operations by introducing enhancements to the SharePoint Portal and related processes/documentation resulting to an estimated Php100K per year savings on the cost of rework • Improved daily Shared Services resource utilization by 20% through the introduction of the Executive Dashboard for Manila Operations showing available capacity to Stakeholders • Achieved 20% Quality improvement in the work output of the Manila resources by introducing brown bag sessions, root cause analysis sessions in the Personnel Improvement Plan (PIP)/Quality Improvement Plan (QIP) • Achieved 50% Personnel attrition reduction (36% → 15%) lower than the BPO industry and company's average through improvements in the Rewards and Recognition program for employees as part of Employee Engagement • Achieved Php350K Company savings per annum by introducing an Internal promotion system (Team Leader Training Program and Designer Trainee Program)

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2011 - 2012

Salmat

IT Programming manager for Document Composition

** See Fuji Xerox who bought Salmat BPO **

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2009 - 2011

Ayala Land, Inc

IT Project Lead

Reported to the Department Head of Application Delivery and Support for Logistics related Technology, doing hands on work on SAP configuration, testing, and rollout supporting 1000+ employees of the Company. Drove SAP enhancement initiatives in both technical and functional areas • Business Process Analysis and Documentation (User Manual, Technical / Functional Specs, Test) • Application support using BMC REMEDY as Servicedesk tool for: ◦ SAP ERP ◦ SRM (Supplier Relationship Management) system ◦ Other software (HR Payroll) • System Implementation / Project Management • Outsourced Personnel Resource Management • DRP / Business continuity planning functional member Accomplishments: • Achieved for the company Certification for Customer Center of Excellence - 1st in Real Estate, 2nd overall in the Philippines by recommending upgrades of SAP-SRM systems Enhancement Package (EHP) level and various initiatives completed • Achieved 80% Company Savings on professional fees for SAP consultants by introducing a SAP traineeship program • Achieved 100% improvement in business operations by reducing system errors through various bug fixes performed with SAP support partners • Achieved 500% reduction in Business User errors by conducting Subject Matter Expert training programs

2008 - 2009

PhilCare (Philamcare Health Systems, Inc.)

Sr. Systems Analyst

• Systems Analysis and Design/Documentation

2006 - 2008

Insular Life Assurance Co., Ltd.

Analyst programmer

Responsibilities: • Systems Analysis, Design, & Programming - VB6, .Net, MSSQL, DB2, T-SQL, Oracle PL/SQL Accomplishments: • Company Savings of ~Php5M on annual maintenance fees (in 5 years) by removing the application’s 3rd party software dependency and developing a custom workflow engine for the company’s Customer Administration System • Implemented the company’s 1st successful upgrade to .Net (Customer Administration System, Billing and Collection system)

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2004 - 2005

Green Cross, Inc.

Junior Systems Specialist

Responsibilities: • IT Systems Implementation (Distributor Business System – Peachtree Accounting) • IT Application Systems and Infrastructure Support & Administration (ERP, Payroll) • IT Software Development (Customized Document Management System) Accomplishments: • 100% improvement in business operations by developing a Document Management System and Sales Forecasting System for Marketing

Education

2000 - 2004

University of the Philippines

BS Computer Science, Computer Science, Math

1996 - 2000

PARAÑAQUE SCIENCE HIGH SCHOOL

High School Diploma, General Education (Science, Math, English)

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