About
As a seasoned Digital Solutions Architect and Development Manager with 16 years of experience in the telecommunications field, I bring a wealth of expertise to support mega projects. My role at an international technology vendor has honed my ability to adapt to new ideas and solutions, resulting in consistent and significant successes in various industries, including 4G/LTE, IoT, 5G, smart city platforms, and AI-enabled video big data analytics.
With a passion for learning new technologies and a drive to make a positive impact on people's lives, I am dedicated to developing innovative digital solutions that align with the right business model. I have launched 5+ Digital Solutions and supported 6+ projects bidding and delivery, and I have received multiple awards and recognitions for my contributions, including the 2022 HUAWEI Enterprise BG Digital Technology Service Dept Director's Award and the 2021 HUAWEI Enterprise BG President's Award for Best product and product portfolio Expansion Project.
At HUAWEI, I have implemented the company's government cloud offering for Digital Solutions in the Middle East, driven innovation with global partners, developed IoT and Smart City solutions, and provided support for POC construction. I have also led several successful projects, including the 1st Smart City Platform MVP project in the Middle East, the Complex AI Video Big Data Analytics Platform Consultation and design, and the Middle East Lightweight Smart Campus Portfolio proposition update.
As a skilled communicator, I have presented at regional events for 5 consecutive years and conducted over 100 client demos across various industries, showcasing my ability to effectively engage with customers and drive results. I am eager to bring my expertise, passion, and drive to a new challenge and make a positive impact on the lives of others.
Specialities: Smart City/IoT, Big Data Safe City, and Cellular IoT/M2M NB-IoT, LTE, HUAWEI 4G equipment, M2000, IPCLK, PRS, CCNA, CCNP
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Work experience
- March 2017 – present
Huawei Technologies
Regional Digital Solutions Architect/Development ManagerDuring my work experience in the Middle East, I was responsible for implementing Huawei's government cloud offerings for digital solutions, with a focus on enhancing ICT infrastructure through 5G, IoT, AI, and cloud. I conducted RFI/RFP analysis, created partner proposals and quotes, and managed solution marketing demonstrations at major regional events. I also developed IoT and smart city solutions, provided support for POC construction, and devised new business models for IoT vertical industry solutions. Some of the selected projects I led include the first Smart City Platform MVP project in the Middle East, a complex AI Video Big Data Analytics Platform consultation and design, and the deployment of the Lightweight Smart Campus Portfolio proposition update. I was successful in leading teams of partners, presenting at regional events, and conducting customer demos across various industries. The solutions I worked on improved efficiency and enhanced safety and security across various scenarios, demonstrating the ability to harness AI technology for these purposes. - June 2015 – March 2017
HUAWEI- Technologies
RAN support leader.1- Prepare for NB-IoT delivery and solution review of “Smart parking/Meters” 2- Lead Network wireless upgrades activity for “RAN18.1/GBSS16.1/eRAN11.1/OSS16.1.” 3- Review and deliver Wireless technical support solutions, “Site solution, and Network LLD“ 4- Work on a Wireless delivery efficiency improvement strategy. 5- Introduce and implement new IT support tools for wireless delivery. 6- Develop an overall process for technical delivery and assign work responsibility. - November 2011 – June 2015
Huawei
LTE technical delivery director.Main job responsibilities: Review and evaluate technical solutions during the bidding and Pre-sales phase. Output technical delivery risk, and identify the mitigation plan for each risk. Prepare the technical delivery plan, and request for the HR budget according to the PIP. Review the HLD documents and prepare the related LLD documents. Keep technical issue tracking and follow up to solve all on time. Customer to R&D intermediate interface, for such issue, which cannot be solved in UAE. Lead and manage the new support staff during the project phases and prepare their appraisals Achievements: Validate 1st LTE-M M2M/IoT trial for smart parking. Review & deliver the 3CC LTE, LTE-2CA, and LTE 4*4 MIMO trials with Etisalat. Technical study for Cloud-BB solution in UAE with Etisalat. Successfully Test, VoLTE with Etisalat based on eSRVCC. Design, commission, and maintain, LTE and OSS for Mobile access network for Etisalat UAE. Achieve Customer targets for LTE coverage and performance KPI. - October 2010 – October 2011
Huawei
eRAN support Engineer Follow up integration plan provided by PMO to integrate the LTE sites. Prepare and provide the need script to site Engineer. Troubleshoot site integration issues; make sure the sites are ready for the verification test. Follow up the site issues during the SSV with Drive test engineers. Follow up with the customer for the site acceptance and on Air declarations. Support testbed feature testing. Maintain daily integration report, and Support customer technical questions for the new LTE system. Support and integrate new OSS M2000. - August 2010 – October 2010
Huawei
3G supports Engineer RNC support Engineer for integrations and commissioning. RNC Level troubleshooting and analysis. NodeB migrations in case required. Prepare NodeB and RNC Script for integration, support site engineer by phone. Communicate the new RNC to the PS and CS core along with NodeBs. Lead the teams on sites and ensure achieving the project target. 
February 2009 – July 2009Omantel
3G-NOC Engineer. Provide first-line support for 3G-Oman Mobile Project. Provide 24/7 monitoring for all the 3G network Elements “NodeBs, RNCs, MGWs, MSS, and VAS node for MTV mobile streaming”. Troubleshoot alarms and handle if possible. Familiar with the IP mode in 3G transmission. Execute configuration file provided by back-office Engineers if needed. Escalate to the back office Engineer in needed alarms. Do hourly, daily, weekly, and monthly reports for KPI and Network State for the 3G. Create, assign, and follow up “T.Ts” and “W.Os” to the FM to the response teams. Coordinate with different teams from different vendors in needed cases. Familiar with “Huawei BTS3812E, RNC6810, UMG8900, MsoftX3000 MSC”.- January 2008 – January 2009
International Turnkey Systems
IT – NOC Engineer Monitor the stability of the TABS processes from the back-end and front-end servers. Monitor all CDRs that been pulled from the NSN switches and all functions switches. Use ASDM as a Cisco monitoring toll for the VPNs to ensure and maintain the IPsec connectivity. Use Cisco-Works a Cisco monitoring toll for all Cisco devices. Monitor all the IPCC and IVR systems processes for the Zain contact center. Monitor all Microsoft environments using MOM 2007. Create a daily incident report about all the incidents that happened. Use REMEDY as a technical trouble ticket system. Escalate the issues to the concern persons immediately when needed. - December 2007 – January 2008
TE data
Technical Support Engineer Providing first-line troubleshooting for customer technical problems. Creating an electronic ticket for each case and follow up on the ticket. Escalate the technical problems that needed second line support. Report for the concerned department in common problems. - December 2006 – November 2007
Global Knowledge
Network Infrastructure “Cisco Technologies” (Trainee). Cisco Certified Network Association [CCNA] Certified Cisco Certified Network Professional [CCNP] Certified Building Scalable Cisco internetworks[BSCI] Building Scalable Cisco Multilayer Switched Networks [BCMSN] Implementing Secure Converged Wide Area Networks [ISCW] Optimizing Converged Cisco Networks [ONT] English o "Berlitz" English Levels [From 1 to 4] Soft Skills "Dale Carnegie" Effective Communications and Human Relations. High-performance Teams. Problem Solving & Decision Making. World Class Customer Service. Making Sales: How to Jump-Start Your Selling Career. Planning Process. Soft Skills "Berlitz" Business corresponding writing. Negotiation Skills. Presentations Skills. Marketing skills Mobile communications courses Global System for Mobile Communication (GSM) 2G. Code Division Multiple Access (CDMA). General Packet Radio Services (GPRS).2.5 G.
Education
- 2001 – 2006
Faculty of engineering, Tanta University
Bacheral of Engineer, Electronic Engineering & Electrical Communications - 2001 – 2006
Tanta University
Bacheral of Engineer, telecommunications