About
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Work experience
- January 2021 – present
ConnectWise
Sr. Director - International Technical Sales - January 2020 – January 2021
ConnectWise
Director of Technical Sales - January 2018 – January 2020
Continuum IT Management Platform
Director of International Technical SalesContinuum’s channel only SaaS IT Management platform enables MSPs to efficiently secure, backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Centre (NOC), Security Operation Centre (SOC) and White-Label Help Desk. The company employs over 1,500 professionals worldwide, supports over 6,000 partners and monitors over 1.2M endpoints. - October 2015 – January 2018
Continuum Managed Services, LLC
European Technical Account ManagerSupporting the needs of your IT clients is an ever-changing challenge. Call it a continuum of issues and solutions – and we are here to help you. From backup and disaster recovery to remote monitoring and management, our aim is to transform and redefine how you deliver managed services to your clients, profitably. - December 2009 – October 2015
Worldwide TechServices
Senior Business Systems AnalystDealing with both small and large scale Software and / or IT Services implementations utilising both Iterative (OOAD) and Waterfall based principles of Business Analysis, where my responsibilities covered initial requirements gathering, blue-printing / prototyping, creation of functional specifications, project management of developer resource, stake holder approvals & updates, user testing, training and documentation. - October 2008 – December 2009
BancTec Service Europe
IT Manager, EMEA - August 2007 – October 2008
BancTec Service Europe
IT Solutions Designer - June 2006 – August 2007
BancTec Service Europe
Systems Support Analyst - June 2005 – June 2006
BancTec Service Europe
UK Team Leader - December 2004 – June 2005
BancTec Service Europe
UK Service Co-ordinator
Education
- Present
London Oratory School
- 2015 – 2019
London Oratory School