Pam Dufour

Business Management Consultant

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About

Experienced business leader and service operations executive with a demonstrated history of driving success, especially in growth and turnaround scenarios. Passion for leading high-performing teams and delighting customers has resulted in delivering consistently high Net Promoter Scores and employee engagement across multiple industries.

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Insurance
InsureTech
Work experience
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Jan 2019 - Present

Self-employed

Business Management Consultant

Sep 2014 - Dec 2018

Allstate Roadside Services

President

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Jun 2006 - Aug 2014

Allianz Partners

Chief Operations Officer, Americas Region

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Jun 2006 - Dec 2010

Mondial Assistance

Chief Services Officer

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Jun 1999 - Aug 2001

Mondial Assistance

SVP, Corporate Sales and Marketing

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