Peter ONeill

Developer Advocate at Ambassador Labs I talk about Cloud Native and the future of technology. Find me @peteroneilljr

Austin, TX

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Office Hours

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About

I'm a strong believer in learning by doing. I started my career as a Desktop Support Engineer and worked my way up to Network Engineering and now Cloud Engineering. Cloud technology has changed the world; from now on things will only move faster. On any given day you can find me testing and building any new tech I can get my hands on. If you're working on something innovative and believe I can help drop me a line I'd love to chat.

Ask me about
Kubernetes
Hashicorp Terraform
AWS Identity and Access Management (IAM)
Work experience
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Dec 2020 - Present

Ambassador Labs

Developer Advocate

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May 2020 - Nov 2020

strongDM

Product Education Engineer

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Aug 2019 - May 2020

strongDM

Customer Engineer

strongDM is the easiest way to manage access controls, for your databases, servers and environments, as well as conveniently fulfilling compliance and audit requirements with continuous monitoring. The customer engineering team is your one stop shop for your strongDM technical help. We are here to help with your deployment whether you use AWS' Fargate, or K8S on GCP, or {{technology_stack_var}} we've got you covered and we're darn quick too!

Apr 2016 - Jul 2019

ThousandEyes (part of Cisco)

Customer Success Engineer

We build innovative technology to understand complex performance issues in distributed environments and enable quick isolation of root cause reducing troubleshooting time from hours and days to just a few minutes. We strive hard to solve hard problems with simple and elegant solutions. I've helped oversee the opening of the Austin Texas office, training, and on-boarding of 8 outbound sales team members. Established 24/7 support coverage with geographically dispersed resources in SF, Austin, and Europe. Expansion of the Customer Success team while maintaining remote support coverage from South East Asia.

Oct 2014 - Apr 2016

Google Fiber Webpass

Network Engineer

At Webpass, we help residents and businesses by offering blazing fast, simple Internet in urban areas. We do this by creating our own Ethernet network and by making it affordable and reliable. We are a team of highly dedicated individuals who share two things: a passion for problem-solving, and a commitment to simplicity. Building the network from peering port to customer handoff. The Webpass network is comprised of an organic mesh of microwave point-to-point radios interwoven from rooftop to rooftop in the urban landscape. In 18 months my team and I added 75 new building to the Webpass network bringing in over 700 new residential customers, 30 business contracts.

Oct 2013 - Oct 2014

Google Fiber Webpass

Network Administrator

Ensuring the highest level of service for our bay area network. Expanding our east bay backbone t a 10GB fiber circuit. Bringing over 50 SF locations from legacy hardware to high end 80GHz full gig connections. Maintaining a 99.99% uptime for the Webpass network.

Aug 2011 - Oct 2013

Mozilla Corporation

Technical Support Lead

The Mozilla mission is to ensure the Internet is a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent. Providing top-notch support to internal members of Mozilla and ensuring the internal infrastructure is running smoothly. During the 3 years, I spent at Mozilla I personally assisted in opening the San Francisco and London offices. Including onboarding for over 600 new employees.

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Jan 2011 - Jul 2011

Electronic Arts

Technical Support Specialist

Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices, and personal computers. EA has more than 300 million registered players around the world. As a member of the Global Technical Services team, we provided first class support to over 7,500 employees. EA is geographically split over 25 offices. During my time here I developed and maintained an employee mapping tool. This tool generates a floor plan and desk location for any supplied employee number.

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Sep 2010 - Jul 2011

Year Up

Young Professional

Year Up’s mission is to close the Opportunity Divide by providing urban young adults with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Learning from the educators at Year Up I was able to grow both personally and professionally. Taking my passion for technology and mixing it with my desire to succeed allowed me to excel during the program. My advance technical aptitude earned allowed me to be Year Up's Class 5 Technology Award winner. As a strong believer in having a serve first attitude, I participated in Year Up's Outreach Committee to promote the company brand as a technology professions all while recruiting new talent.

Education

City College of San Francisco

Computer Networking Information Technology (CNIT)

Coding Dojo

Full Stack Web Development

Full Sail University

Audio Engineering

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