Russell Brooks

Investor, Advisor, Operator | Director of Operations & Patient Experience at Getlabs (We are hiring!!) | Ex-Uber, Ex-Sonder

Scottsdale, AZ

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About

Experienced General Manager with a demonstrated history of working in the hospitality, health care, and transportation industry. Skilled in Management, Leadership, Strategic Planning, and Public Speaking.

Work experience
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Oct 2020 - Present

Getlabs

Director of Operations & Patient Experience

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Jun 2018 - Oct 2020

Sonder Inc.

Director, General Manager

-Launched market as the first hired employee in Phoenix -Oversee, hire, develop, and manage a team of 20+ responsible for operations in Phoenix -Responsible for P&L management with adherence to revenue targets and net profit -Strategically responsible for local public policy and market growth

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Sep 2015 - Jun 2018

Uber

Senior Regional Operations Manager

• Oversee, hire, develop, and manage team responsible for management of day-to-day operations in 18 different cities in Arizona, Nevada & New Mexico

Jul 2014 - Aug 2015

CVS Caremark Corporation

Manager, Workforce Management - Med-D Enrollment

• Oversee, hire, develop, and manage team responsible for oversight of 950 employees in the Medicare Part-D Enrollment Operations Processing Centers • Accountable for adherence to budget • Responsible for proper staffing, scheduling, and real-time monitoring of all processing centers • In charge of developing and implementing short- and long-term strategies that improve productivity and utilization, reduce costs and shrinkage, and ensure compliance to government oversight

Jul 2011 - Jul 2014

CVS Caremark Corporation

Supervisor, Systems, Processes and Reporting

Oversee and manage systems and reporting for three individual call centers in the PBM Clinical department for the PBMI Award-Winning Pharmacy Advisor, Medication Therapy Counseling, and Hospital Readmission Prevention Program. Manage and develop team of individuals that oversee and work on systems and reporting.

Jun 2010 - Jul 2011

CVS Caremark Corporation

Systems, Processes, and Reporting Specialist

Work in a multi-functional role for the PBMI award-winning Pharmacy Advisor program, a pharmaceutical adherence program.

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Jun 2009 - Jun 2010

Express Scripts

Lead Intervention Technician

Education

Arizona State University

Communication and Journalism

University of Phoenix

MBA, Business Administration

Talk to Russell

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