Cloud Computing | Technology Partnerships & Ecosystems | Digital Marketplaces & Partner Channel Sales | Consulting | Building and Leading teams
I am an accomplished Technology professional with progressive experience building and leading ERP, Cloud and ISV technology alliance programs and consulting engagements. My passion is developing and implementing technology solutions, building and leading successful technology partnerships and alliances, and developing Sales Channels. I have extensive domestic and international experience managing technology deployment and operations activities, API and ISV ecosystems and building and leading globally distributed programs and teams.
Ask me about
Nov 2020 - Present
Principal Partner Account Manager - ISV
New role at Citrix begins 11/2020
Apr 2020 - Jul 2020
Consultant - Product Management & API Integration
Consultant - Product Management, Marketplace, POS and E-commerce API Integration
Apr 2017 - Aug 2019
Head of Partner Success - Enterprise Accounts
Launched Enterprise Partner Success program in North America – focused on sales and engagement of T100 Accounting and large Vertical solutions companies, who serve as Xero’s primary indirect Sales Channel. Led program execution and consultative engagement with Partner C-level leadership and internal executive management, field sales, marketing, and partner and product development teams
Sep 2015 - Apr 2017
Head of API Partner Ecosystem & ISV Product Marketplace
Scaled Xero Marketplace and Partner Ecosystem process for rapid growth – 40% growth to 500 active ISV partner applications. Implemented tiered ecosystem and re-aligned resources and investment criteria to drive disciplined commercial feasibility assessments. Oversaw partner recruitment and management across multiple geographies, increasing Xero adoption and retention. Led and produced Xero marketplace capability assessment, API infrastructure capabilities review.
May 2009 - Sep 2015
Principal Program Manager - Xbox Live Services
Xbox Live Marketplace Partner Program manager for Global content partners and Marketplace operations – led Business Development and Partner recruitment, engagement and ongoing business review activities.
Sep 2003 - May 2009
Microsoft - Xbox Live Services
Group Program Manager / Director
Service Management Leader for Operations Deployment and Support Teams supporting Microsoft’s global Customer Service and Support (CSS) and Enterprise Services (ES) businesses