Tiago Pereira

Procurement Operations (PtP) Manager at Solvay

Lisbon, PT

2

Office Hours

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About

Experienced Manager with Lean Management skills with a demonstrated history of working in the Business Services Industry. Skilled in Business Process, Analytical Skills,Team Coaching, and Customer Relationship Management (CRM). Strong program and project management professional. Bachelor of Arts (BA) focused in Business Communication & French Language and Literature from The University of Kansas.

Ask me about
Visual Management
Continuous Improvement
Global Shared Services
Procurement
Procure to Pay
Miro
Work experience
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Aug 2018 - Present

Solvay

Purchasing Operations Manager (PtP/Source to Pay)

Coordinate all Purchasing Operations Strategy for EMEA perimeter. Operational Team Performance (Service, Quality, Efficiency, Automation, Customer Satisfaction) Team size +/- 80 FTEs Integrate several inputs processes and allocate resources accordingly. Represent Operations in own domain towards internal and external stakeholders.

Mar 2016 - Aug 2018

Solvay Business Services

Continuous Improvement & Quality Manager EMEA

Roll-out of a change management program within Solvay Business Services in EMEA scope. Implement and deliver a continuous improvement approach trough the empowerment of teams at all levels. Create and deliver visual management methodology to support agile team exchange and collaboration, and support remote teams. Coaching on improvement projects trough lean tools and A3 methodology.

Jul 2010 - Feb 2016

Solvay Business Services

Operational Process Leader

Manage Procurement to Pay stakeholder support in WW perimeter based on Solvay group Process Management team strategy. Deploy within own perimeter improvement and simplification projects based on a Lean Sigma Methodology. Manage level 1 support teams in 2 geo. locations: Lisbon, PT and Curitiba BR servicing EMEA, NAM and LAM regions. Responsible for CRM/SRM analytics Frequently assess client satisfaction and foster ways of improving processes based on feedback received and collected Manage: Hiring Strategy for Process, Budget,Continuous Improvement, Coaching and Training strategy

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Jun 2008 - Oct 2010

Solvay

Team Leader

Managed Business Relations Team 5 FTEs Responsible for support in Procure to Pay stream to Solvay group vendors. Responsible for service delivery within agreed service level time frame and quality. Qualitative and quantities analyses of requests Definition of team objectives and workforce allocation in order to deliver service within benchmarked KPIs.

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Apr 2006 - Jun 2008

Solvay

Country Expert

CRM support for North American Business Manage requests of internal and external clients Support for complex and escalated requests regarding Procure to Pay related issues

Sep 2002 - May 2006

Beau Séjour Bistro & Catering

Manager

Catering Company and Bistro Management Managed Operations, events and sales Purchasing, budgeting hiring and payroll

Jan 2002 - Aug 2002

AA Castanheira - Budget

B2B Sales Representative

Prospecting of potential corporate clients in Lisbon area Negotiation of fleet and rent-a-car contracts

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Sep 2000 - Aug 2001

Enterprise Rent-A-Car

Customer / Sales Representative

Managed corporate and private car-rental accounts

Education

1995 - 2000

University Of Kansas

Liberal Arts, Business Communication

n.a

1995 - 2000

The University of Kansas

Liberal Arts, French

n.a

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