Head Of Sales Operations at Newfront Insurance
San Francisco, CA
Innovative, operational problem solver & builder: Driven to solve complex, multi-dimensional business problems requiring XFN collaboration, quantitative analysis, process optimization, and people management Track record of driving performance & results in fast paced environments: Experienced in building & scaling infrastructure, processes, programs, and teams from the ground up while measuring results and reporting results to C-suite Dashboard & data lover: Passionate about building narratives with data and implementing data-driven initiatives to drive revenue Track record of developing results-oriented teams
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Jul 2019 - Present
Head Of Sales Operations
Newfront is an InsurTech company backed by Founders Fund and Meritech. I lead ops for four revenue driving teams - GTM strategy - Analytics, forecasting, quota & comp - Deal desk - Demand gen & marketing - Hiring, training & onboarding - Systems & SFDC
Jul 2018 - Jun 2019
Senior Sales Operations Manager
Led a 10 person Sales Operations team, comprised of sales analytics, demand generation, learning & development, and quality assurance teams. Built GTM strategy, infrastructure and programs to enable our GTM teams to scale from 10 to 100 reps in 18 months.
Mar 2017 - Jul 2018
Sales Operations Manager
Managed team of 4 focused on systems, analytics, demand gen, lead sourcing & scoring, training, playbook development, and product feedback.
Jan 2016 - Mar 2017
Business Operations Manager
Spent 1.5 years taking a project from ideation (3 people) through proof of concept (team of 50) and productization (partnering with Product & Eng), which ultimately led to the overhaul of Thumbtack’s product, strategy, and monetization model. Owned a variety of functions: analytics, demand gen, and ultimately project managed 15 XFN workstreams across sales, product, ops, and marketing as we aggressively scaled operations in the final stages of the project. Awards: One of five recipients of Thumbtack's 2016 Dent Maker Award, awarded to the individuals that made the biggest impact on the business for the year.
Sep 2013 - Jan 2016
Business Operations Associate
Successfully launched several programs from the ground up, including our Employee Referral Program, our Pro Mentor Program, and the first iteration of Thumbtack’s outbound SMB sales program.
May 2012 - Sep 2013
16th employee at VC-funded e-commerce company, backed by Polaris Partners, Harrison Metal Capital, Greylock Partners, and Forerunner Ventures. Responsible for building GTM strategy and launching Wantful’s first B2B sales channel, which grew to account for 25% of Wantful’s total revenue in 1 year. Closed business with Lincoln, Netflix, Showtime, Bloomberg, New Balance, Silicon Valley Bank, The Cosmopolitan Las Vegas, Luxottica, Neutrogena
Sep 2010 - May 2012
Top sales person Achieved 150% of annual sales quota Oversaw 2000+ accounts and 3 distribution teams across West Coast territory Managed $550K annual book of business Opened 150 new accounts in 2011