Arden Weiner

Market Manager at Office Hours

San Francisco, CA

1

Office Hours

Calls with Arden benefit

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About

Communicator Extraordinaire with focus and interest in sales and operations. Type A creative, team leader & team member. Music aficionado, with 15 years of vocal training + 17 years of choir under my belt. Extensive marketplace experience, ability to thrive in fast-paced, start up environments. Complex data sets, sourcing automation, process improvements and building new Systems/ Workflows are my happy places. Hardworking, meticulously organized and always exercising my 'Can Do' and 'Can Be Done BETTER' attitude. Experience managing remote teams at both Uber and Hipcamp.

Ask me about
Music
Data
Lead Generation
Uber
Hipcamp
Expert Networks
Salesforce
Supply
Operations
Close.io
Singing
Market Management
Sales
Automation
Management
Sales Operations
Complex Data Sets
Healthcare Consulting
Process Improvements
EHR implementation
SQL
Python Basics
Client Relationship Management
CRM
Work experience
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Aug 2020 - Present

Office Hours

Market Manager, Healthcare Consulting

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Jul 2019 - Apr 2020

Hipcamp

Sales Operations

- Transformed Lead generation pipeline by lowering the cost per lead and hours worked while simultaneously increasing new lead output by 2,000+% - Assisted in managing and training a remote team of 20 - Lead a cross-functional team with Engineering & Product to automate sourcing, CRM importing and Data cleanup - Owned automation of lead generation workflows from start to finish, using data and reporting to measure success and guide improvements

Apr 2019 - Jun 2019

24 Seven Inc.

Business Development Associate

- Regularly doubled my weekly cold call / email outreach metrics - Responsible for bringing on new clients, and maintaining existing clients through curated outreach - Developed creative outreach techniques to reach potential clients in new, untested ways - Responsible for all BDA duties while simultaneously continuing to support the Managers with lead generation and client research

Feb 2019 - Apr 2019

24 Seven Inc.

Business Development Operations

- Supported a team of 7 Business Development Managers by owning the entire Lead Generation pipeline - Performed in-depth, guided research to aid specific developments provided to me by the managers I was supporting - Built an automated lead importer from ground 0, and distributed this tool to the company to use globally - Created out of the box research methods that resulted in the highest converting leads we'd ever had

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Jul 2018 - Feb 2019

Uber

Operations Specialist, US & Canada

- Owned lead qualification, outreach, onboarding, and account management for over 200 accounts at any given time - Increased client retention by maintaining reliable and transparent relationships catered to each stake holder - Pioneered a drastic change in metrics reporting, increasing the team's GM, overall client success and onboarding efficiency - Contributed over $3.5 million GM, and finished with the highest Activation to First Trip ratio every week - Assisted in the creation, implementation and testing of new workflows and processes that resulted in the automation of UberEats Onboarding Operations globally - On the team chosen by Uber Executives to lead Global Onboarding Automation efforts, over 30+ other teams

May 2017 - Aug 2018

The ShutterBus | Vintage VW Bus Photo Booth

Events Operations

A photobooth in the back of a vintage VW bus! - Balanced every aspect of Event Operations, learning to thrive in high stress, high demand atmospheres - Expanded our customer base drastically with referrals, close client relationships and by marketing the product constantly - Upheld an air of reliability, timeliness and organization as the success of events were completely reliant on my successful execution - Developed unique and lasting relationships with current and future clientele

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Aug 2017 - Dec 2017

Sherpani

Account Executive

Boulder based bag company. - Owned cold outreach and client retention measures for Key Accounts - Maintained relationships with our extensive, existing stake-holders to resell, up-sell, and ensure client success

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Jun 2014 - Dec 2016

Abt Electronics

Sales Associate

Highest dollar per square foot retail store in the world. - Tripled my weekly sales metrics - Developed precise, catered communication skills with proven efficacy in my ability to constantly up-sell - Used reporting to track sales and keep in touch with key customers

Education

2013 - 2017

University of Colorado, Boulder

Bachelor's Degree, Business Communications, Theatre, Technology Arts & Media (TAM)

Achievments: Graduated with Honors Deans List with honors ( GPA 3.75 or above) for 3 ongoing years

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