C
Carmen Seep

VP, Global Revenue Operations

1

Office Hours

How does this work?
Ask me about
Salesforce CRM
Sales Compensation Software
ETL Tools
Buyer Intent Data Tools
Clari
Looker
Business Intelligence Software
Spiff
CaptivateIQ
Work experience
logo

Mar 2020 - Present

Fivetran

VP, Global Revenue Operations

Responsible for building and leading the Fivetran Revenue Operations team for North America, EMEA and APAC. Excited to bring Operational Excellence to this amazing organization!

logo

May 2017 - Present

TeamSnap

Director, Sales Operations & Enablement

logo

Apr 2016 - Feb 2017

GutCheck

Director Sales Operations

logo

Aug 2014 - Mar 2016

EMS Software

Sales Operations Manager

logo

2013 - 2014

EMS Software

Business Development

• Responsible for creating long term value for EMS Software by DEA through identifying potential customers, researching target markets, building strategic relationships and delivering a value centric solution. • Consistently exceeded quota objectives for sales revenue and pipeline - 150% to target for revenue and 115% to target for pipeline.

logo

2012 - 2013

Intuit

Software Sales Specialist - Quickbooks Online

• Contributed to an industry-leading small business team by providing customer-focused consultative sales and technical support for Intuit’s SaaS software solutions. • Consistently exceeded objectives for primary services: 160% to target for revenue, 127% to target for customer experience - with double digit monthly growth in both categories.  • Rendered effective support to the leadership and engineering in analyzing and determining customer impacting trend; which led to on-time development and delivery of solution and 54% increase in customer satisfaction.  • Recognized for exceptional commitment to internal and external customer satisfaction.

logo

2002 - 2009

Verizon Wireless

District Manager, Indirect

• Successfully exceeded monthly metrics, including quota, annual growth, revenue, customer satisfaction, and expenses. • Commended by the team, peers, customer leadership and regional leadership for demonstrating creativity, excellent performance as well as solid internal/external relationships and results.  • Responsible for direction and oversight of business unit comprising of 350 indirect channel locations across a nine state region in the Mountain and Southwest markets.  • Pioneered and rolled out the youth segment advertising campaign through social media marketing and email campaigns in Metro Denver, which resulted in 78% increase in gross gain sales for a premium agent distribution partner.  • Led the implementation of the Net Promoter Score (NPS) Customer Satisfaction initiative within multistate region, including 350 national retail locations and 1000 indirect employees.  • Developed a trial hourly specialist program for the three-state territory; achieving #1 rank throughout West Area based on major key performance indicators.  • Managed $11M sales channel that consistently achieved double digit annual growth in revenue, new distribution and customer experience metrics.

logo

1999 - 2002

AirTouch Cellular

Account Manager, Indirect

• Directed the execution of dynamic, account-specific regional programs as well as marketing programs in order to support Verizon Wireless and indirect partner business objectives. • Significantly surpassed territory and account-specific quotas, resulting to the attainment of Leaders Club and National Presidents Club. • Progressively increased annual traditional activations and per door activity by 25%. • Effectively managed and promoted the use of new national merchandising strategy throughout 90 store locations. • Functioned as interim district manager for Colorado, Wyoming and New Mexico, which involved oversight of daily operations and communication, flow between five account managers.

Talk to Carmen

@ Copyright 2020 OfficeHours Technologies Co.