Carmen Seep

VP, Global Revenue Operations


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Work experience

Mar 2020 - Present


VP, Global Revenue Operations

Responsible for building and leading the Fivetran Revenue Operations team for North America, EMEA and APAC. Excited to bring Operational Excellence to this amazing organization!


May 2017 - Present


Director, Sales Operations & Enablement


Apr 2016 - Feb 2017


Director Sales Operations


Aug 2014 - Mar 2016

EMS Software

Sales Operations Manager


2013 - 2014

EMS Software

Business Development

• Responsible for creating long term value for EMS Software by DEA through identifying potential customers, researching target markets, building strategic relationships and delivering a value centric solution. • Consistently exceeded quota objectives for sales revenue and pipeline - 150% to target for revenue and 115% to target for pipeline.


2012 - 2013


Software Sales Specialist - Quickbooks Online

• Contributed to an industry-leading small business team by providing customer-focused consultative sales and technical support for Intuit’s SaaS software solutions. • Consistently exceeded objectives for primary services: 160% to target for revenue, 127% to target for customer experience - with double digit monthly growth in both categories.  • Rendered effective support to the leadership and engineering in analyzing and determining customer impacting trend; which led to on-time development and delivery of solution and 54% increase in customer satisfaction.  • Recognized for exceptional commitment to internal and external customer satisfaction.


2002 - 2009

Verizon Wireless

District Manager, Indirect

• Successfully exceeded monthly metrics, including quota, annual growth, revenue, customer satisfaction, and expenses. • Commended by the team, peers, customer leadership and regional leadership for demonstrating creativity, excellent performance as well as solid internal/external relationships and results.  • Responsible for direction and oversight of business unit comprising of 350 indirect channel locations across a nine state region in the Mountain and Southwest markets.  • Pioneered and rolled out the youth segment advertising campaign through social media marketing and email campaigns in Metro Denver, which resulted in 78% increase in gross gain sales for a premium agent distribution partner.  • Led the implementation of the Net Promoter Score (NPS) Customer Satisfaction initiative within multistate region, including 350 national retail locations and 1000 indirect employees.  • Developed a trial hourly specialist program for the three-state territory; achieving #1 rank throughout West Area based on major key performance indicators.  • Managed $11M sales channel that consistently achieved double digit annual growth in revenue, new distribution and customer experience metrics.


1999 - 2002

AirTouch Cellular

Account Manager, Indirect

• Directed the execution of dynamic, account-specific regional programs as well as marketing programs in order to support Verizon Wireless and indirect partner business objectives. • Significantly surpassed territory and account-specific quotas, resulting to the attainment of Leaders Club and National Presidents Club. • Progressively increased annual traditional activations and per door activity by 25%. • Effectively managed and promoted the use of new national merchandising strategy throughout 90 store locations. • Functioned as interim district manager for Colorado, Wyoming and New Mexico, which involved oversight of daily operations and communication, flow between five account managers.

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