Cody Binns

Service Executive at Hermanson Company

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About

I am an enthusiastic business savvy sales leader dedicated to delivering exceptional customer service. As a highly motivated solution-seeker with a proven track record in overcoming obstacles and leading the customer experience, I am dedicated to the sales process, exceeding both sales goals and annual targets, and achieving excellent customer satisfaction ratings. I take ownership of all customer relationships through trusted advisor value-added services, attention to detail, regular meeting cadence, and a continuous solution-seeking mindset.

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Work experience
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Aug 2019 - Present

Hermanson Company

Service Executive

Hermanson is an independent privately owned mechanical contractor. Specializing in service maintenance, construction and project/repair work. I meet with building owners, property managers, chief engineers, asset managers and many more to negotiate service contracts. My number one goal is to identify customer expectations and develop a plan to ensure those expectations are met. - Hunter role where I self generate leads through targeted prospecting, territory covers the Eastside from Redmond to Renton - Weekly meetings with prospects - Consistent follow up on all open proposals - Complete successful site turnover by providing clear & concise information to the service team. Includes proper billing information, site specific notes and potential service challenges

May 2016 - Aug 2019

ELTEC Systems, LLC

Sales & Business Development

ELTEC Systems, LLC is the largest independent elevator company in Washington State. ELTEC maintains, repairs and modernizes elevators all throughout the State. I met with property managers, building engineers and ownership to discuss plans of action on their critical infrastructure. This includes but is not limited to selling new long term maintenance contracts, discussing contract management, reviewing capital planning, and engaging ownership with dynamic plans that meet their needs. -Managed a book of business of approximately 300 accounts, approximately $2.25 million in annual billing, average greater than 98% account retention -Maintained sales targets of over $1.65 million annually, 150% to plan, with a 40% conversion -Self- generated & closed new (long term) maintenance contracts, currently 105% to plan of 160K annually, Closed 9 net new accounts generating over 100K in new monthly revenue -Developed new account sales team survey, for use when turning over a new contract to operations to create a better rhythm of the business -Led the QBR process for all large customers to maintain relationships, capital plan and be the trusted advisor -Created sales opportunities from all client meetings, ranked #1 in company -Focused on client implementation of proprietary software, goal is 100% compliance

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May 2015 - Feb 2016

ROLEX

Sales Representative

Rolex by Baron & Leeds in South Coast Plaza is rated among the best Rolex stores in the country. -Built rapport and created a standout customer experience to close the deal on the first attempt -Followed up with clientele, create sense of urgency that results in sales -Sold full line of Rolex watches’ consistently in top tier, ranked in highest sales volume, exceedingly 100K monthly -Developed book of business organically, creating relationships beyond the store for repeat business -Effectively communicated the difference of functions and features of each unique model, overcoming objections using information acquired through engagement to help close the sale

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Apr 2014 - May 2015

Swatch Group

General Store Manager

-Drove sales with a focus on the individual sales associate through the use of development plans and coaching -Objections training with emphasis on role plays to improve sales effectiveness -Facilitated all new product launch events, led team to #1 store in the district and top ten company wide in new watch sales -Created new methods of internal marketing to help drive traffic to the store, partnered with mall management company to participate in mall events and all holiday events, using company produced marketing material to generate interest in the brand

May 2009 - Mar 2014

Bose Corporation

General Store Manager

-Leadership responsibilities of all sales totaling 2.5 million or greater annually, achieved largest custom solution sale company wide $150K -Led monthly sales training, focus on product knowledge, customer engagement, active listening, closing skills, and competitive knowledge -Hired and trained Assistant Manager, Lead Sales Manager, and store staff to effectively run business, with emphasis on high energy, people skills, customer service and closing techniques -Brought in to turn store around based on lack of results, directed sales team comprised of 10 associates, became number 1 store for 6 months straight out of 12 stores -Management of loss prevention standards, warehouse and stock, .01 shrink -Awarded district achievement award in 2012

Jan 2006 - Jan 2009

New Millennium Diagnostics

Sales Manager/Marketing Director

New Millennium Diagnostics, Inc. is a medical diagnostic company specializing in sleep disorders. -Generated and qualified leads, led team to acquire new contracts with physicians and medical groups, increased patient volume from 200 to 300 patients monthly -Introduced new testing methodology and services, frequently closing sales opportunities based on the difference -Conducted discovery calls with customers and prospects to better understand needs and goals -Led design and copy for print resources as well as external communications including website -Drove implementation of proprietary software for use in physicians office -Managed all patient results and timelines, based on company difference of 48 hour turnaround of patient results once test is complete, 100% compliance

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Jan 2002 - Apr 2006

Time After Time, Inc

Assistant Manager

Time After Time is a watch store specializing in watch sales, repair, service and accessories. -Responsible for meeting with vendors to procure inventory based on current or upcoming trends and sales history -Open and closing store duties, administrative assistance -Led weekly training for all associates on new watches, functions & features

Education

2010 - 2011

Irvine Valley College

Business Administration

2009 - 2010

Saddleback College

Business Management

Tesoro High School

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