Capriotti’s and Wing Zone Chief Development and Operating Officer
Las Vegas, NV
Leading with a passion to be extraordinary! Combining the ability to strategically develop and operate at an accelerated pace according to the specific goals of the organization. Organizing the appropriate resources, leading and executing against those goals in an accelerated manner, on a consistent basis, in a wide variety of industries and environments. Including strategic planning, implementation and execution of all phases of national & International brand expansion and operations including the achievement of all financial benchmarks and performance goals. C-Level leadership of numerous national and international brands, private equity investments & start ups. Additional experience includes the financing of real estate and acquisitions along with international supply chain, logistics, intellectual property law and government relations. Global responsibilities have included international supply chain management to include (procurement, warehousing, and logistics), large scale international call center support services, global field operations and security management, operational audit & compliance teams, large scale centralized employee recruiting & training programs. Specialties: Establishing high performance strategies, teams and processes accelerating brand and business development and operational performance in a wide variety of challenging environments.
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Jan 2021 - Present
WZ Franchise Corporation (Wing Zone)
Chief Development and Operating Officer
Strategic direction and execution of all aspects of franchise development, company owned operations, franchise operations and training for our rapidly growing Las Vegas based brand. Capriotti's is widely recognized as an extraordinary franchised, fast casual restaurant brand whose franchisees earn exceptional returns by selling the best, highest quality food in an attractive setting. Experiencing a 25% increase in annual growth rate, with both national and international demand for the product and brand.
Jan 2017 - Present
Capriotti's Sandwich Shop, Inc.
Chief Development and Operations Officer
David leads all aspects of franchise development, company owned operations , franchise operations and training for the rapidly growing Las Vegas based brand. Capriotti's is widely recognized as an extraordinary franchised, fast casual restaurant brand whose franchisees earn exceptional returns by selling the best, highest quality food in an attractive setting. Experiencing a 300% increase in annual growth rate, with both national and international demand for the product and brand.
Jan 2017 - Jan 2021
I have served as an active advisory council member for GLG since January of 2018. In that role, I provide insights and thought leadership to private equity groups, hedge funds and corporations seeking information related to potential investments in a variety of business sectors.
Jan 2016 - Dec 2016
Founded in 2003, Office Evolution has always approached office space and virtual office space markets from a unique, entrepreneurial perspective. Our determination to offer sole proprietors and small businesses real business solutions has turned the idea of expensive executive offices and impersonal virtual office and co-working spaces on it’s head. Our efforts have resulted in the fastest growing co-working franchise throughout the United States. We are prepping for international expansion as demand for our brand, our services and our business opportunity explode!
Sep 2015 - Jan 2016
Synergy Restaurant Consultants
Executive Vice President of Business Development & Strategy
Synergy Restaurant Consultants is the premier full service hospitality consulting firm in the global restaurant industry. Synergy provides a wide variety of consulting services for many of the largest domestic and international restaurant brands, while also serving numerous individual restaurateurs, new concepts, Multi-unit operators, private equity firms, universities, theme parks,healthcare, convenience store chains, food and equipment manufacturers and CPG firms. For over 25 years Synergy has provided a unique combination of resources and expertise allowing clients a one stop shop solution approach to addressing their needs and achieving their goals.
Oct 2013 - May 2015
Famous Brands International
Chief Operating and Development Officer
Famous Brands International owns and operates two iconic brands, Mrs. Fields and TCBY, across three retail channels. We have approximately 900 franchised locations in over 30 countries driving $160M+ in system-wide sales. Our licensing business represents over $67M+ in revenue, while our Gifting business drives $30M+ in revenue. As Chief Operations Officer I oversee all of the franchise operations, development and marketing functions, and drive the growth of our brands globally. We are experiencing record growth domestically due to the success of our dual branded concept stores, and the incorporation of our gifting business into our franchised operations. Our international growth and success provides a significant foundation as we accelerate our growth by both adding additional units in existing countries, and by developing in new markets at a rapid pace. Acquired Maxfields Candy and Nut Company and Nutty Guys to support the expansion of the TCBY and Mrs. Fields brands throughout the world.
May 2012 - Oct 2013
Hurricane AMT, LLC
Chief Development Officer
Hurricane Grill & Wings® whose trademark is "Live with Flavor®" is known for its uniquely savory chicken wings, offered with a choice of more than 32 signature sauces and flavors. Menu items are cooked fresh to order with high quality ingredients and zero trans fats. Other menu options range from salads to Certified Angus Burgers and Grilled Mahi-Mahi along with a full bar and line-up of craft beers and wine. The original Hurricane Grill & Wings opened in Fort Pierce, Fla., in 1995. There are over 60 locations, including Arizona, Florida, Indiana, Michigan, Iowa, Colorado New York, Pennsylvania, Alabama, Maryland, North Carolina and Minnesota with additional restaurants planned nationwide. • Planned and implemented the accelerated development strategy and tactics to grow Hurricane Grill & Wings into a national leader in the full service restaurant segment resulting in a 40% growth rate with a comp store sales increase of 8% year over year. • Awarded over 85 franchises to large multi–unit restaurant owners within first 120 days of joining the company, greatly exceeding the budgeted expectations of the brand. • Implemented full financing programs including a corporate loan guarantee program for up to $10 MM in financing. • Developed and implemented an accelerated brand expansion strategy to insure that the company achieves/exceeds the development goal of 40% annual growth while maintaining a 10% increase in AUV’s on current average unit volumes of $1.7+ MM.
Jun 2011 - Apr 2012
Chief Operating Officer
• Lead the successful international development and operations of Bridge International Academies. Bridge is quickly becoming the largest commercial network of low cost, high quality, private, primary schools in the developing world. Investors include the Founders of EBay, Pearson International, and the world’s largest and highest profile private equity firms. • In two short years Bridge International Academies has already become the fastest growing company in Kenya, and one of the fastest growing companies in Africa. Currently opening 2 -3 schools a week, and on pace to exceed a school a day in 2013. • Bridge's for profit business model is unique in that it seeks to positively affect massive global change while utilizing a for profit business model. All new schools are cash flowing immediately upon opening, and greatly exceeding all expectations. • Increased student attendance from 4,500 students to over 50,000 students in 150+ schools, far exceeding budgeted growth expectations while improving student test score performance scores by 150%. • Responsible for all areas of development, operations support and compliance, legal and land, call center operations, procurement, warehousing, logistics, security, teacher and academy manager recruiting & training and student recruiting/marketing.
Jan 2009 - Dec 2011
Capital Idea Group
Capital Idea Group provided business development services for early stage companies and small to mid - sized franchisors. CIG specialized in capital formation and franchisee financing, strategic planning, franchise development and nationwide franchise support programs in the areas of franchise sales and marketing, international expansion, real estate, design and construction. CIG provided support and marketing services to over 32 national and international franchise partners.
Jan 1992 - Jun 2011
Senior Vice President Of Brand Expansion
Brand Expansion - US and Canada Developed and implemented an accelerated franchise sales program resulting in over 1300 new franchises being sold per year. This created one of the fastest growing brands in the history of franchising. Was brought back to re-launch the brand in 2008 after the brand suffered severe closures and lawsuits. The brand has recently completed I restructuring based on the success of the re-launch program. Built the fastest growing brand in the Canadian franchise industry, opening approximately three new stores per week totaling almost 500 stores in Canada. Developed all of the Quebecoise development plans and processes to insure the successful launch of the brand into French Canada. Researched and executed all aspects of the brand to comply with all of the provincial language and business laws of Quebec. Quebec has since become Quiznos most successful Canadian market. Quebec now has over 100 stores open and is the top performing region in North America Served as President of the Quiznos Subs National Franchise Advisory Counsel for two terms and as a board member of the Quiznos National Area Director Counsel for one term
Jun 2008 - Jun 2010
Capital Idea Group
• Capital Idea Group FranGrowth both provided business development services for early stage franchise companies and small to mid - sized franchisors. Developed a number of highly targeted, marketing and lead generation and franchise sales programs which are currently being utilized by several of the nation’s largest franchisors. • CIG specialized in capital formation and franchisee financing, strategic planning, franchise development and nationwide franchise support programs in the areas of franchise sales and marketing, international expansion, real estate, design and construction. • CIG provided consulting services, support and marketing programs to over 32 national and international franchise partners. Successfully launched numerous brands, providing expertise in all aspects of operations, franchise and area development program formation and documentation, menu design and product development, food cost and financial planning & controls, restaurant design and construction, and franchise sales and marketing.
Jan 2007 - Oct 2008
2008 Clockwork Home Services
Vice President Franchise Sales for Three Brands / Vice President Of Operations Western Region
Implemented accelerated sales and development programs for all three Clockwork Home Services brands. The One Hour Air Conditioning brand became #1 on the "Franchise Times Fast 55" list in 2008, Benjamin Franklin Plumbing was #36, and Mister Sparky Electric has sold over 85 territories in the first twelve months. Total franchises to date are in excess of 650, along with 23 company owned locations, with system wide sales for all clockwork entities in excess of $2.5 billion. Assumed operational responsibility for corporate locations in the western region of the United States. Turned around a market producing over $50 million in annual revenue within a four month period. Successfully established aggressive recruiting, training, marketing and management programs throughout the region to insure the ongoing profitability and growth of the region.
Jan 1992 - Jan 2002
Falcon Ventures Limited
• Multi-unit owner of 12 Quiznos Subs stores, and area developer of one of the most successful Quiznos development regions in the US. Sold and opened over 250 Quiznos locations throughout our region which comprised the Colorado, Texas and Louisiana markets. Was subsequently invited on board to Quiznos corporate team to head up development nationally and internationally. • Purchased and developed this highly successful, Dallas based quick casual Asian restaurant chain. Redesigned and updated the entire concept, established the franchise offering circulars, redesigned and developed all new menus and operating systems, distribution and supply chain, training and support systems for a planned national rollout. After completion of all steps required to prepare the brand for national expansion, we sold the concept to a large national chain.
Jan 1990 - Jan 1992
Take over and turn around of a 450 room all suite hotel in the Denver Tech center. Took hotel from lowest occupancy and average rate to highest occupancy and average rate in the area within a one year period. Completed a complete refurbishment of all guestrooms, food and beverage concepts and public areas. Executed numerous high profile charitable events on behalf of the "John Elway", foundation bringing the hotel to the forefront of the business and social community.
Jan 1989 - Jan 1990
Lake Arrowhead Hilton Resort
Executive Resort Manager / Food and Beverage Director
Served as the resort manager responsible for all 5 Star hotel and adjacent "Swiss Village" retail area food and beverage, retail outlets, health club, spa facilities, and off premise catering facilities.
Jan 1985 - Jan 1987
DFW Hilton Resort and Conference Center
Food and Beverage Director
Served as Food and Beverage Director of these two 5 star hotels and resorts. Designed new high energy restaurant and night club concept for company wide roll out. Managed award winning conference center, hotel and resort facilities and served as manager on duty 5 nights per week.
Jan 1985 - Jan 1987
Managed in over 12 different Bennigan's restaurants throughout the DFW region including the highest volume food and beverage units in the country, as well as the company's flagship and test restaurant. Served as kitchen manager and service manager after completing Bennigan's six month training Program. Served as President of the Quiznos Subs National Franchise Advisory Counsel for two terms and as a board member of the Quiznos National Area Director Counsel for one term
1981 - 1983
University of Nevada-Las Vegas
BS, Hotel and Restaurant
1979 - 1981
Westchester Community College
AA Marketing, Business