Debbie Lefkowitz

Experienced Program, Project and Account Manager | Team Leadership | Client Relationship Management | Process Improvement

San Francisco, CA

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About

About I am a Program and Project Management professional with over 15 years of demonstrated success scoping managing and delivering complex solutions on time and on budget. As a senior hands-on project and account management professional I lead large cross-disciplinary teams using agile and waterfall processes. I’m have years of experience pitching and scoping projects, building and managing schedules and leading cross-disciplinary teams. I’m great at building relationships with stakeholders and clients to build products and websites that drive customer satisfaction while meeting business goals. I’m also adept at driving process and system improvements within digital marketplaces, web agencies, tech startups, and businesses of every size. Career Highlights * Introduced and launched over 30 new products for eCommerce company generating over $30MM annual revenue. *Led project management departments and established Software Development Lifecycle processes. * Led scoping, management, implementation and launch for numerous complex eCommerce and software products. * Account lead for numerous, complex, multi-year software initiatives. * Spearheaded competitive analysis, pricing strategy, and project scoping for numerous software products. * Created and implemented project management and UX design protocols for design, product, and technical teams.

Ask me about
Figma
Balsamiq
Project Management
Account Management
Excel
software development lifecycle
Project and Portfolio Management Software
Work experience
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Mar 2019 - Feb 2021

eHealth, Inc.

Sr. Program Manager

• Oversaw product and project management for numerous Partner Integration team initiatives. • Provided leadership in scoping, managing, and launching partner-facing products and services. • Establish and tracked milestones to ensure on-time, on-budget performance. • Scoped and oversaw design phase of eight large eCommerce projects in 2020, collaborating with senior management and cross-functional teams. • Created process for and implemented over 200 partner requests in 4 months. • Led companywide Accessibility Initiative. • Established reporting, communication, and workflow infrastructure to standardize rules and processes across partner and product teams. • Created standardized UX design phase workflow in collaboration with design, product, and technical teams. Established processes for scoping and managing UX design process.

Jan 2017 - Oct 2019

The Democracy List

Founder

Launched website to help Americans find ways to become political active. Created searchable online database. Scoped, designed, and managed site including database structure, UX, visual design, content development, development, site marketing, and social media marketing.

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Oct 2013 - Jan 2017

MatchCo

Sr. Program Manager

• Pioneered development of initial custom cosmetic product, in collaboration with founders and product development team. Conducted market research, product analysis and formulation, and vendor selection. • Pioneered prototyping, implementation, and scope management of iPhone app. Managed offshore iOS app development team and contractor designers. Designed and supervised app usability testing program. • Drove and managed multiple marketing and product development initiatives. Recruited and supervised over 300 cosmetics product testers within 6 months. Devised and implementing automated email marketing program. • Created and managed customer service program, researching and creating system for customers to request refunds, ask questions, and order new products.

Nov 2007 - Aug 2012

Zazzle.com

Product Development Manager

• Led product management for over 30 products generating over $30MM in annual revenue. Managed internal teams, manufacturing partners, and clients including Avery, Keds, Casemate, and Rickshaw Bags. • Led initiative to select, test, and launch new apparel products for the Zazzle website, adding 40 new t-shirts and other apparel items, including children and pet lines. • Introduced standardized scoping, implementation, and integration processes for physical product launches. Performed industry, financial, and competitive analysis to introduce new paper product line to Zazzle product suite, including greeting cards, business cards, and wedding invitations. Zazzle’s most profitable product line in 2010 and 2011.

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Feb 2004 - Oct 2007

Fluid Inc.

Director of Project Management

• Led project management department and end-to-end conceptualization and execution of diverse initiatives. Oversaw budgets, forecasting, scoping, and scheduling while supervising, training, and mentoring team of six project managers. • Drove new business development as core member of pitch team, collaborating with account, creative, and engineer leads to scope, schedule, and budget all new project opportunities. • Oversaw account and project management for custom shoe configurators for Reebok and Timberland.

1997 - 2000

vivid/modem media

Director of Project Management

• Supervised Project Management Group • Oversaw web development process and methodology • Collaborated on project scoping and bid process

Education

University of California, Berkeley

MCRP, City Planning

RSM Erasmus University

MBA, General Business

Boston University

BA, History and Political Science

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