Garrett Cavanaugh

Executive Director of U.S. Plasma Operations at CSL Plasma

How does this work?

I develop teams to reach their potential and achieve long-term, sustainable, business goals in multi-unit retail chains. My experience includes ownership of two pharmacies and executive roles at Rite Aid, where I managed up to six regions, 54 districts, and 767 pharmacy locations to top line and bottom line growth. Principles that drive my success include: ➤ PEOPLE FIRST, RESULTS ALWAYS. The shortest and most sustainable way to build a successful organization for the long term is to place the right people in the right places and coach them to achieve both personal and team goals. ➤ INSPIRE TEAMS Give teams the vision to meet high standards and achieve challenging goals. Empower them by providing reasons, clear expectations, and accountability. Give them resources, listen to their needs and challenges, and work alongside them as needed. Give people room to do their jobs, then recognize and reward them for doing well. ➤ SIMPLIFY COMPLEXITY Clear communication helps team members understand complex processes and goals and what they can do to achieve them. ➤ ADVOCATE FOR PHARMACISTS Pharmacists are one of the most accessible healthcare professionals. Their experience, education, and training position them to promote health and wellness and positive patient outcomes by leveraging their professional relationships with patients to optimize drug therapy, ensure medication regimen adherence and to improve vaccination rates. CORE COMPETENCIES ✦ P&L, Cost Control / Resource Planning ✦ Multisite Distributed Business Operations ✦ Customer Needs Analysis ✦ Vendor Relationships ✦ Multi-Departmental Collaboration ✦ Solutions Innovation ✦ Regulatory Relations ✦ Business Performance Improvement ✦ Budgeting & Forecasting LET’S CONNECT ✦ ✦

Work experience

Oct 2020 - Present

CSL Plasma

Executive Director of U.S. Plasma Operations

Apr 2020 - Sep 2020

CVS Health

District Leader


Dec 2017 - Feb 2020


Divisional Pharmacy Vice President

A retail healthcare company operating 2,500 retail locations in the eastern and western US with 60,000 employees producing $21 billion in revenue. Lead pharmacy operations in the Western Division encompassing six regions, 54 districts, and 767 pharmacy locations. ACHIEVEMENTS INCLUDE VISION / MISSION DEVELOPMENT & COMMUNICATION ➢ Grew the prescription count and every clinical service offering to support the mission of "actively working with our customer's to keep them well" by proactively communicating and influencing key decision makers. ➢ Identified, promoted, and supported three leaders as regional vice presidents in the last year. MULTI-DEPARTMENTAL COLLABORATION & LEADERSHIP ➢ $3.7 million payroll improvement in the first fiscal year in the role while growing top line revenue accomplished by ensuring the proper use of the scheduling tool, sharper communication of team expectations, and increased training. ➢ 3.03% YOY non-adjusted growth in company script versus 0.72% company-wide realized through the development and implementation of advanced clinical services and customer outcomes. TEAM DEVELOPMENT / RESOURCE PLANNING & ALLOCATION ➢ 86% boost in total immunizations administered attained through training, strategic identification of patient needs, and increased accountability for professional standards. ➢ 15 internal candidates promoted to field level positions and above across the organization by ensuring the availability and quality of future leadership through strong development and promotion programs


Feb 2011 - Dec 2017


Regional Vice President Pharmacy

Directed P&L / pharmacy operations in 260 locations in Massachusetts, Connecticut, Rhode Island, and New York. ACHIEVEMENTS INCLUDE: ➢ $1.5 million in in addition revenue produced by revitalizing two bottom performing districts to 10% associate engagement improvement through inter-department collaboration, stronger staffing and talent management, community outreach, and an injection of the right culture. ➢ Achieved regional vice president of the year twice by applying a conscientious approach to guiding, managing, and developing organizational quality across multiple business locations. ➢ Nominated to serve a three-year term on the Massachusetts Board of Registration in Pharmacy based on quality performance in regulatory relations and policy implementation. ➢ 100% lift in pneumonia vaccination rates through training and strategic patient identification in partnership with the Pfizer Pharmaceutical Company


Jul 2008 - Feb 2011

Rite Aid

Pharmacy District Manager

Managed pharmacy operations in 27 Western Massachusetts locations.


2016 - 2019

Keller School of Management, DeVry

Masters, Business Administration


1988 - 1993

University of CT

BS, Pharmacy

BS Pharmacy

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