Lisa Bizon

Director of Operations / Healthcare Consultant / Post Acute Care Regulatory & Reimbursement Specialist

How does this work?

I am a results-oriented Healthcare Consultant and Director of Operations, with significant experience in the post-acute care industry. My experience includes oversight of day to day operations, compliance, HR function, patient experience and financial responsibility of multi state programs. I have proven success in new start-ups, transitions, PDPM, program growth, process improvement, development of policies / best practices, optimization of operational metrics, and project management. I have expertise in post acute care consulting and auditing inclusive of billing, reimbursement, regulatory compliance, MDS coding, 5 Star Quality Rating and process improvement. My consulting focus includes regulatory compliance, reimbursement optimization, development of facility leadership and interdisciplinary teams and training related to PDPM, COVID, quality, coding, reimbursement, regulatory compliance, skilled documentation and best practices. I am interested in networking, consulting and job opportunities in Healthcare Operations and Consulting. I may be reached via cell/text at 412-512-8888 or email at

Work experience

Oct 2019 - Present

Zimmet Healthcare Services Group, LLC

Healthcare Consultant

Apr 2017 - Present

Post-Acute Care Consultant

Clinical Specialist and Operations Consultant

Provide clinical expertise, leadership and consulting in post acute care settings. Provide skilled audits related to regulatory compliance, 5 Star Quality Rating, billing/reimbursement, MDS coding, skilled documentation, and interdisciplinary process. Provide support to facility leadership and develop skilled interdisciplinary teams. Design and implement best practices for optimization of clinical, financial and operational performance.


Mar 2015 - May 2017


Regional Director Of Operations

Provide operational oversight of 19 dialysis programs, ensuring program compliance, profitability, optimal patient quality, and exceptional patient experience  Partner with nephrologists and dialysis clinics to educate patients with chronic kidney disease of the benefits of home hemodialysis and peritoneal dialysis modalities  Develop best practices to reduce infection, optimize quality, eliminate controllable discharges.  Conduct documentation audits and mock surveys to ensure program compliance  Oversee hiring process and develop clinical and leadership skills of interdisciplinary team to ensure regulatory compliance and positive experience to patients  Provide training to field on proper implementation of company and home therapies initiatives related to pharmacy, coding, billing integrity and implementation of patient portal  Responsible for developing strategies to increase program growth and profitability, reduce controllable discharges, improve patient experience


Mar 2014 - Apr 2015

Blue Sky Therapy

Director of Rehabilitation

Dec 2008 - Mar 2014


Regional Director of Operations; Director of Rehabilitation

Regional Director of Operations: *Responsible for day to day operations and staffing of 18 Post-Acute Care Rehabilitation and Wellness contracts in the Washington DC/Virginia/Maryland market. *New business acquisition of a chain of CCRCs and execution of transition plans. *Instrumental in my partnering with my clients for marketing, census development and LOS analysis. *Increased regional productivity by 19% and made significant gains in region improving Key Performance Indicators and P/L for placement of region in the organization's Top 10 percentile. *Responsible for the oversight of talent acquisition specialists, hiring,.orientation, and ongoing training/development of rehabilitation staff throughout region. Director of Rehabilitation: *Responsible for daily operations of Rehabilitation programs in a 140 bed SNF with focus on Medically Complex, Trach/Vent Dependent and Pulmonary patients. * Managed 13 F/T and 18 P/T-Casual therapists. *Responsible for rapid turn around of clinical and financial outcomes, improved RUG distribution, Pt B programming, and customer satisfaction. *Initiated interdisciplinary journal club focused on pulmonary rehab for increased team use of Evidence Based Practices in the clinic.

Jan 2007 - Dec 2008

HealthBridge Management

Corporate Director of Rehabilitation

*Initial start-up, transition, staffing (165 FTEs) and on-going oversight of the day to day clinical and operations of Rehabilitation of 8 newly purchased SNFs in the PA/OH/MI/MO region. * Process Improvement and policy development. * Worked closely with Casamba Corporation for development of computerized planning, billing and documentation functions. *Maximized clinical, operational and financial results of region via interdisciplinary training and specialty program development. *Auditing and Compliance.


1990 - 1992

Penn State University

Master's degree

1985 - 1990

University of Pittsburgh

Bachelor's degree, Speech-Language Pathology/Pathologist

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