Product Owner at Euler Hermes/Allianz
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Jan 2020 - Present
Euler Hermes Digital Agency
Product Owner for Tradelock
Jan 2018 - Present
Head Of Operations
As a founding member of the Credable team these are my main duties as Head of Operations: - Product Owner of the Credable product suite working directly with developers and designers to provide an innovative digital credit insurance experience for SME's, clients and partners through fully digital retail insurance products and developer friendly insurance API's - Evaluation, vetting, testing, validation and management of service providers and API's supplementing the Credable experience ranging from up to the minute currency exchange rates, multiple payment gateways serving region specific payment methods, infrastructure dependent micro-services, all 3rd party services serving marketing, design, communication and delivery - Advisor for development of company group wide services to supplement our digital product suite such as KYC, company data acquisition, e-signing and payments - Operational support and advising for product owners in other internal innovation projects within the group - Enabling and curating partnerships with financial and data companies such as e-invoicing, accounting systems, factoring and invoice discounting platforms, banks and collection agencies who all play a role within company supply chains - Supporting legal and compliance departments to deliver new commercial contracts and insurance policies to match our product suite within the EU Go to https://www.credable.com to learn more!
Jan 2017 - Jan 2018
Mobiento / Deloitte Digital
Technical Project Manager
- Project Management for small to medium sized agile teams working in digital products for enterprise level clients. Main project was Credable for Euler Hermes. - Stakeholder management across multiple organisation levels. - Direct support to developers, designers and strategists to minimise roadblocks to promote a delivery focused workflow.
Dec 2015 - Jan 2017
Dec 2015 - Jan 2017
Adwords and Analytics Certified in Mobile and Search. Managing Adwords campaigns for several international clients after installing custom Google Tag Manager containers with custom tags based on each clients business goals. Providing quality keyword tracking and link reporting through the LinkBird API and LinkBird reporting tool. Setting up Sitemaps using the Semantic keyword method to best attract organic search and lower the cost of paid search to client websites.
May 2015 - Dec 2015
Operations management, international expansion and fundraising. • Bridge Funding Analysis and proposal created to present to investors during pitch meetings and funding activities. Investor pitch deck, market research analysis • Team operations management and system controls put in place designed to increase security while not limited productivity and collaboration. • Managing international expansion to different EU countries. Incorporating full language support into iOS and Android applications. Signing on PR agencies and brand ambassadors to promote and present our platform to the target B2C market. • Web Development in HTML5, CSS • Mobile marketing campaigns using Google Adwords and Google Analytics remarketing techniques to drive app downloads, app usage and increase customer lifetime value.
Nov 2014 - Mar 2015
Project requirements, design, and production of payment products. Managing integrations with new partners, payment types and supplementary gateway services. • Payment product design using HTML & CSS and production prototyping. Incorporating visual responses (color change, notifications, focusing) per event to guide customers through the payment flow. Managing the implementation of smart layers built underneath the interface to encourage users to provide valid input. • Agile Project Management to incorporate customer feature requests with production goals, plan epics, summarize technical documentation for development and adjust the company roadmap while maintaining a specific timeline not to inhibit marketing and PR efforts. • Integration and partner liaison to negotiate working contracts to establish development ready environment for the testing and implementation of payment orientated services.
Aug 2012 - Sep 2013
Customer Development Executive
• Client acquisition and account management that produced major growth within a startup. Customer base grew from 10 to 200 clients under 8 months. • Vertical marketing analysis and reporting for startup of nine people. Reports crucial to pivoting choices and product production pipeline. • Agile Project Management using Pivotal Tracker working directly with developers to prioritize customer requests and lobby for feature ranking in product backlog. • Promotion of product awareness within target markets by authoring blog articles on company website.
Oct 2010 - Jan 2012
Stephen Vincent Wines Inc.
Sales management of two labels for the company's largest account. Overseeing business analytics and sales personnel. • Trained, mentored and managed 10 Sales Representatives to operate a B2C model of sales in a highly competitive wine industry. • Consulted directly with winery CFO on market-based decisions to promote accelerated growth amongst multiple competitors with supplementary products using trend analysis. • Managed major sales accounts to increase product visibility, expand sales region, provide on-site sales training and advise on marketing strategies based on consumer sales data. • Tripled Sales Revenue within 20 months and developed integral industry contacts to ensure better supply chain management.
Jun 2009 - Aug 2011
Osher Marin Jewish Community Center
Camp Unit Head
Age Group Coordinator for Jewish activities and field trips. • Led pre-programed adventure trips for ages ranging 6-16. • Led and taught kids through various sports and arts & craft activities.
May 2006 - Aug 2007
Mike Barnard Construction Co.
Construction of live/work housing complexes and residential high end renovation. Woodworking, foundation, metal-stud framing, Arc, TIG & MIG welding.
2010 - 2014
San Francisco State University
Bachelors Degree, Finance
Financial Markets and Decision Sciences