Compliance and Legal Manager at Hippo Insurance
I am a skilled professional in operations and management. I can build relationships and work with all levels of an organization as well as external vendors and customers. I resolve challenges and create and implement efficient processes. I can manage people as well as administrative processes. I have excellent project management/coordination skills both business and IT.
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Feb 2020 - Present
Compliance and Legal Manager
Nov 2018 - Feb 2020
Program Manager Chubb Global Casualty
Jan 2017 - Oct 2017
QBE North America
AVP Business Operations, Discontinued Programs
QBE was the parent company for Deep South MGA. I was retained by QBE to close Deep South and manage administrative and operations functions. Deep South closed effective 12/31/2017.
Feb 2012 - Dec 2016
VP, Director of Underwriting Operations Support
Working to achieve overall business strategy through improvements and enhancements to workflow, processes, and procedures. Coordinated office moves, office reconstruction across multiple locations. Managed administrative functions including temps, offsite storage, vendor contracts. Organized and scheduled meetings and locations. Managed projects to move agency to a paperless environment and created a web based solution for underwriting documentation. Utilizing excellent organizational expertise to consolidate, and train new and existing staff to improve production, processing capacity and efficiency. Providing cost saving analysis and staffing models to reduce costs. Leveraging technology expertise to recommend and develop solutions. Drive internal resources and work in collaborative process to instill performance improvements across all levels of the organization.
Oct 2008 - Feb 2012
Recruited to develop a non standard auto product for distribution in retail locations beginning in Texas and expanding across the country. Developed distribution models, reviewed competitor information, developed and reviewed rates, forms and filings. Created project plans and organizational details for product.
Jul 2008 - Oct 2008
UBI, A Divison of AmTrust North America
VP administration over Central Processing organization. Including facilities and all administrative functions. Groups included policy processing, billing and facilities.
Jul 1995 - Oct 2008
Began with Trinity Universal/Unitrin as a Personal Lines underwriter managing 2 state territories, responsible for new business production. Moved to home office in Dallas as a Product Analyst working on homeowners. Became lead for an enterprise wide automation project for Personal Lines, developing requirements, rules and project plans. Returned to home office as a product manager for home, dwelling fire and auto. Promoted into role as a manager of process and planning - wrote MD&A, all management presentations for Best's, profit planning, reinsurance, and board presentations. Part of 5 person executive team that managed the split of Kemper and Unitrin Business insurance into separate operating entities. Promoted to Operations Manager/VP administration over 100 CSR's, supervisors and managers for a central service organization.
Jun 1993 - Jul 1994
The Bombay Company
Planned Canada Bombay P&L, margin schedules, and balance sheets. Maintained store opening and closing schedule.