Paul Heard

Vice President and Chief Information Officer at Zuora


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Internationally experienced CIO with a track record of leading Digital Transformation and M&A programs. Successfully delivered end to end transformation of a $3B software company with a hybrid cloud solution using Salesforce, NetSuite and Workday. Separated $120B high tech company in 10 months, managing a team of over 800. Delivered strategic proposals for Finance, Sales and CRM all accepted and implemented. Led multiple divestitures, from pre-sale cleanroom planning to post-split. Handled several acquisitions from fast onboarding to post-merger benefits realization. Extensive experience with SAP across Finance, HR, Procurement, CRM, Planning and Forecasting, including S/4 Hana. Consistent execution combining business acumen and a deep technical knowledge coupled with a collaborative and coaching working style. A proven developer of talent and new leaders from within, achieving the skills growth and capabilities to support the success of the organisation. A constant innovator, known for piloting new technology. Conference speaker for RPA (Robotic Process Automation) and Digital Transformation. Specialities: Digitial Transformation, Strategic leadership, Complex Change Programs, Team Development, Global Leadership, Vendor Management, Enterprise Architecture. Governance, Cloud and SAP.

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High Radius
Automated Testing
MS Teams
Digital Guardian
SentinelOne Endpoint Protection Platform
Work experience

Nov 2020 - Present


Vice President and Chief Information Officer


Jan 2018 - Present

Blumberg Capital

CIO Advisory Board Member

Blumberg Capital is an early-stage venture capital firm that partners with entrepreneurs to innovate and build successful technology companies.


Sep 2017 - Nov 2020

Micro Focus

Digital Transformation Leader and Head of Enterprise Architecture

● Delivered Digital Transformation program covering all processes and systems for the entire $3B business. Scope included CRM, Q2C, R2R, P2P, Tax, Treasury and HR. Managed $100M budget. IT landscape reduced by over 80%. ● Established Enterprise Architecture governance and processes. Responsible for design reviews evaluating all business change. ● Achieved Post Merger Benefits though the elimination of legacy PeopleSoft and on-premise HR landscape with integration to Workday. Provided a single global HR platform for the company. Enabled sale of SUSE business for $2.5B. ● Implemented Callidus to integrate the salesforce and manage sales compensation across the merged product portfolio. ● Managed Deloitte as Systems Integrator and DXC and PwC as delivery partners.


Sep 2010 - Aug 2017

Hewlett Packard Enterprise

Finance and Administration CIO

Technology lead for CFO and Finance, Tax, Legal and Real Estate. ● Developed 3-year transformation roadmap for finance, supporting global service centers and simplified processes using SAP S/4. This became the basis for HPE global transformation. ● Delivered separation of $120B company in 9 months, managing 800 in-house resources including a large offshore team. ● Designed and implemented two post-separation organizations enabling seamless operations for both HP and Hewlett Packard Enterprise. ● Integrated/divested multiple companies into or from global platforms (Aruba, Tipping point, H3C). ● Enabled 100% increase in sales revenue for HP Russia and eliminated compliance risks by enabling direct to market selling.

Oct 2002 - Sep 2010



Strategy, Design, Delivery and Operations of all IT requirements for £3.5B revenue company, including the provision of services to 400 retail locations. ● Technology advisor to CEO and Managing Directors, regular presentations at board meetings. ● Gained CEO support for Business and IT transformations and successfully delivered projects for Finance (SAP), Mobile, Network, Retail POS and Internet sales. ● Led strategy proposals for CRM, B2C customer sales and B2B dealer sales, with over $130M annual benefits. ● Managed global dealer and sales systems. The core system is one of the largest B2B portals in the industry responsible for over $60B of annual orders and used in over 100 countries. ● Innovated a financial services product, which provided a new loan business valued at $1B. ● Led development of technology pre-sale materials enabling a successful sale of Chrysler Group to Cerberus for $7.5B. ● Establish a new IT organization after separation and passed SOX audit for financial services organization with over $40B portfolio.

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