Sergio Gonzalez

Business Intelligence & Expansion Director at Clip

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Work experience
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Jan 2020 - Present

Clip

Business Intelligence & Expansion Director

Leading business expansion strategy at Clip, a unicorn promise Mexican fintech company, focused on providing leaner and friendlier payment and financial solutions to businesses of all sizes. Leading value generation and supporting strategy for reaching sales goals by:  Developing strategy and improving key levers for business growth  Exploration of alternative business models and incentives alignment across all incumbents  Performance management automation

Jun 2019 - Jan 2020

KAVAK Mexico

Operations VP

Leading strategy and execution of operations at Kavak, a fast growing online used car retailer and technology business based in Mexico, which has become a strategic target of different investors, like Softbank. Leading operations for success, including:  Inbound logistics, workshop processes, procurement, supply & inventory management  Lean operations across all processes and continuous improvement  Efficiency & value generation improvements across the different business areas interacting with Operations, i.e., Marketing, Sales, Purchasing and New Business Development  Performance management, developing KPI’s, dashboards and key people interactions

Jan 2018 - May 2019

Accenture Strategy (formerly Axia Limited)

Strategy Manager Sr

Management strategy consulting experience providing strategic and operations recommendations to drive clients’ profitability and sustainable growth, promoting competitive advantage. Key projects:  Profitability and growth transformation journeys  Market segmentation design and commercial strategy designing custom offers according to customers segments  Credit risk segmentation and commercial strategy  Sales and commissions strategy

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Sep 2015 - Oct 2017

Uber

Community Operations LatAm Lead

Leader of the LatAm team in charge of: a) operational excellence and continuous improvement, and b) customer support strategy and operations. Understanding pain points of the operation and lead initiatives to reduce costs and improve the overall customer experience. Functions:  Define operational strategy, improve operations efficiency & reduce costs  Design and implement customer segmentation strategy to improve customer experience and maximize value generation  Identify and implement initiatives to improve customer experience and reduce ops costs  P&L owner and financial planning for the area across Latam

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Sep 2008 - Jul 2015

McKinsey & Company

Engagement Manager

Management strategy consulting with international experience. Engaged with clients of industrial, consumer and energy industries. Key projects:  Operations Excellence expert (Lean Ops): led different programs, diagnosing operations, identifying, designing and implementing strategic ops initiatives to improve efficiency and reduce costs  Capital investment efficiency: optimizing the portfolio of large capital projects, supporting decision takers to take better decisions balancing expected value vs risk  Market intelligence: defining segmentation and strategic levers to improve sales

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Jun 2007 - Aug 2008

The Boston Consulting Group

Associate (Business Analyst)

Furthermore, international experience in the development of commercial and logistic strategies in the seek of synergies during the integration of two large industrial goods transnational companies in USA.

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Mar 2003 - Aug 2005

GE Aviation

Design Engineer

Provided manufacturing and engineering design at the Structures Center of Excellence of GE Aviation to aircraft engines shops based in USA, France and Singapore. Furthermore, performed several design and manufacturing cost reduction projects based on the Six Sigma methodology.

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