Terrell Rohm

Salt Lake City, UT

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About

Manager of Quality Analytics & Technology at University of Utah Health in the System Quality Department. In this capacity Terrell leads a team of Business Intelligence Analyst who are responsible for building quality metrics for internal reporting and national reporting as well as providing data analysis for quality improvement projects. The University of Utah Health has been ranked in the "Top 10" of academic hospitals for quality for over ten years and twice ranked #1 over Mayo, NYU, John Hopkins, etc. Terrell has spoken a national conferences and published papers on his areas of expertise. Terrell holds a Masters of Business Administration from the Jon M. Huntsman School of Business at Utah State University and a Bachelor’s Degree in Computer Science from Brigham Young University. Terrell also holds a Lean Six Sigma Green Belt from University of Utah Health.

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Healthcare analytics
Software
Management for technical employees in healthcare and software
Data science
Work experience

Jul 2017 - Present

University of Utah Health

Manager, Quality Analytics & Technology

Achievements - Received 4.9/5.0 employee engagement score, placing in the top 1% of all institutional leaders - Team poster accepted for presentation at 2019 Vizient Connections Education Summit national conference - Completed the "Advanced Leadership Development Program", a 56 hour executive-level development focused on shaping organizational strategy, building high-performance culture, and enhancing organizational talent - Selected to speak at the 2020 Epic Experts Group Meeting national conference - Selected to speak at the 2018 Epic Users Group Meeting national conference - Selected to speak at the 2017 Vizient Clinical Connections Summit national conference - Presentation abstract published in Vizient supplement to the American Journal of Medical Quality in 2020 - Presentation abstract published in Vizient supplement to the American Journal of Medical Quality in 2017 - Coded custom C# application that minimally mimics Trello® functionality to help manage team's work tasks and prioritiesResponsibilities Responsibilities - Manage team of Business Intelligence developers and a Data Warehouse Engineer to facilitate and prioritize data requests and analysis - Responsible to provide staff feedback on performance, including on-time appraisals and coaching - Manages and promotes continuous process improvements in regulatory programs- Responsible for upholding institutional "PROMISE" standards of direct reports and team members

Dec 2015 - Jun 2017

University of Utah Health

Business Intelligence Analyst II

Achievements - UofU Health Ranked #1 on 2016 Vizient Quality and Accountability Study Rankings - Successfully completed the distinguished Vizient Analyst Certification Program (ACP) - Successfully completed a rigorous Lean Six Sigma Green Belt (LSSGB) certification - Coded custom C# application that eliminated manual ICD10 code range lookups into a SQL-friendly output with 100% accuracy Responsibilities - Develop Business Intelligence reports and analysis via SQL & Tableau- Coordinate multiple aspects of analysis, design, implementation and maintenance of Clinical Data information system - Implement projects with the data warehouse in order to effectively use information technology solutions to improve clinical operations - Working with health care providers and researchers in the design of systems and procedures for data collection and electronic medical records - Responsible for managing the ongoing integrity of existing data systems and insuring integration across the organization.

Jul 2014 - Nov 2015

Lanyon

Manager, Professional Services

(ACTIVE Network acquired by Vista Equity Partners and merged with Lanyon) Achievements - Managed the professional service teams and software delivery for $8 million in revenue - Managed the professional service teams for the department’s top two customers, Cisco Systems and Gartner and other Fortune 100 companies - Maintained a >95% customer retention rating - Developed week-long new hire curriculum that reduced on-boarding time from 6-months to 3-months Responsibilities - Hired, lead, and mentored associate managers and senior business analyst totaling more 15 direct and indirect reports - Provided one-on-one coaching and training to improve performance, maintain morale, and achievement of departmental goals - Responsible for overall training of Professional Services Department 25+ Business Analyst/Solution Architects located in Utah, Texas and the UK - Lead all training efforts on Lanyon Event Management software configuration and best practices for internal and external clients

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Oct 2011 - Jul 2014

ACTIVE Network, LLC

Business Analyst Team Lead

Achievements - Managed the professional service teams and software delivery for $4 million in revenue - Managed the professional service teams for the department’s top customer Cisco Systems and other Fortune 100 companies - Created a “Standard of Work” implementation for “onsite” software configuration that reduced errors by 50% Responsibilities - Hired, lead, and mentored entry-level business analyst to senior business analyst totaling more 10 direct reports - Work with functional leads from UX, Dev, Dev Ops and QA to ensure delivery of customized software - Worked with external clients and internal project management team to identify, assess, and document client requirements including new software features and bugs - Ensured proper completion of software configure and customization deliverables in accordance with project timelines and project budget for companies such as Facebook, Cisco, HP, and other Fortune 500 companies

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Jun 2009 - Oct 2011

ACTIVE Network, LLC

Solution Architect

- Work with clients and internal project management team to identify, assess, and document client requirements- Architect software solutions including SOAP, JSON, REST, SAML integrations, SSOs, and various APIs.- Work with functional leads from UX, Dev, Dev Ops and QA to ensure delivery of customized software- Manage development process and ensure new features are identified, tracked, reported on and resolved in a timely manner- Assist in providing a quality software solution to end clients such as Facebook, Cisco, HP, and Oracle.- Provide advice and consultation to clients based on industry best practices- Design new product features and enhancements

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