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Tushar Sharma

Product Management and Technology leader with deep experience in retail, financial services, eCommerce, travel across startups and Fortune 50

New York, NY

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About

Product and technology leader who loves being at the cross section of strategy, product, design and people to craft great customer experiences from ideation to execution. I have diverse background in both consumer & enterprise products across high growth startup, consulting and corporate space while managing globally distributed teams to lead strategic planning, greenfield product development, incubation, monetization and growth. In my product career, I’ve had a chance to own, launch and scale consumer facing tech ventures, discovery & content platforms, b2b SaaS products, supply chain/logistics platforms and workflow based tools. Ex management consultant, led several business & operations transformation initiatives in F100 companies. I'm always eager to learn about new things, break stuff apart and get my hands dirty - fortunate to have worked in retail, financial services, pharmaceutical, travel and transportation. Passionate about building high performing ventures that combine innovative operating models, sound capital structures, and lean product methodologies.

Ask me about
Spruce
Bread Finance
Multichannel Retail Software
Subscription Revenue Management Software
Retail Intelligence Software
Retail Management System
Retail Operations Software
BigCommerce
Warehouse Management Software
Accounting & Finance Software
Google Analytics
Travel Agency Software
Corporate Travel Management (CTM)
B2B Credit Management Platform
Revenue Management Software
Customer Revenue Optimization Software
Order Management Software
Retail IoT Software
CRM Software
Retail Distributed Order Management Systems
E-Signature Software
Real Estate Software
Work experience
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Oct 2019 - Present

Better

Director of Product Management

Lead product teams for our core lending experience technology; Focus on credit decisioning and financial graphs, origination, marketplace pricing & revenue management, new business offerings generating $1.5B+ in volume per month. Leading an awesome team of Group PMs and Sr PMs. Rethinking home buying by building the world's first digital home ownership platform Our mission: leverage advances in technology and design to make buying a home simple, transparent, and delightful. We are Better, the hassle-free mortgage that saves people time and money. At five years young, we are proud to be backed by the likes of Citi, American Express, Goldman Sachs and Kleiner Perkins (an early investor in Amazon, Google and Uber) Please reach out if you are interested in opportunities at Better! Join us in our mission to simplify home buying!

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Oct 2018 - Oct 2019

Walmart eCommerce

Senior Manager of Product

Led product teams focused on growing value prop of the marketplace, delivery experience, fulfillment as a service to third party sellers. Built web and mobile platforms to solve complex retail problems at intersection of physical and digital space * Fulfillment experience for: city grocery, high velocity items, conversational commerce business serving 20M monthly customers and $10B GMV * Next day shipping * Supply chain as a service b2b offering generating $xxxM contribution margin * Space management technology, algorithms and automation that manage real time operations, people and product movement ~40k packages/minute and 250k+ items/day * Customer enablement tools that power the operations and field user productivity

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May 2016 - Oct 2018

Gamut

Lead Product Manager - Consumer Experience, Search, Monetization

Led consumer product, search, and transactions. I was one of the first product hires in pre launch phase and led product from a scratch; scaled to a run rate of $12M in 4mos post launch Gamut is a disruptive corporate venture designed to provide a concierge like service of 500k+ maintenance, repair and operations products to users, SMBs and enterprises. By using a first of its kind proprietary tech stack with innovative information architecture, it enables generation of relevant content, curated search results & recommendations that help customers quickly find and purchase the right products Built monetization & buyer experience from a scratch - includes web & mobile discovery funnel, payments, order platform. Later owned the catalog and search platforms that drive relevance/ ranking and content publishing Key initiatives: * Led multi disciplinary team of 50+ members to shape the commerce platform vision and roadmap for incubating a first of its kind industrial eComm venture; reported to Co-founder * Founding PM for monetization & customer engagement product owning transactions, fulfillment, payments. Defined key metrics and scaled the platform to buyer facing & customer service apps from ground up * Designed and shipped a secure web checkout producing $2M sales and xx% retention within 3 months * Launched user and business profiles and grew activations MoM * Set the product strategy and defined the MVP for next gen productivity platform that allows data scientists and marketers to refine LTV and model user growth and targeting strategies * Collaborated with finance and engineering to build out accounting tools * Partnered with sales, marketing, content, UX and customer service to conduct user research, competitive analysis, define product adoption and incorporate insights into product vision * Built and managed an agile team of 10 to optimize mobile experience * Mentored junior analysts and engineers to help them grow their skills and domain expertise

Mar 2015 - May 2016

ZS

Management Consultant (Product and Technology Strategy focus)

I worked on transformative digital strategies & product development across Fortune 500 companies focusing on user growth, sales strategy, operational effectiveness and analytics combining both asset based consulting and b2b SaaS products partnering with onsite and globally distributed teams. Industries served: travel, transportation, financial services, hospitality Select engagement experience: * Advised Fortune 500 hospitality client on transformation strategies and digital product development leading to $XXM annual saving, B2B digital service expansion and user growth; led work streams through all phases of strategy, trade off analysis and execution * Liaised with client executives to redesign $50M of sales incentive benefit programs for a Fortune 500 consumer ground transport provider * Shipped a SaaS subscription platform for managing benefits and incentives across different lines of business for a commercial equipment rental provider reducing computation time by 60% * Shipped mobile prototypes for visualizing key sales metrics leading to 15% increase in user engagement, transforming analytics as a competitive strength; integrated with client native apps and APIs * Conducted technology assessment (product and business analysis) and proposed a roadmap for one of the largest commercial transportation providers in North America, managed the e2e engagement * Managed a global team of technology associates and business analysts * Developed tools to measure the technology maturity of large ($10B+) organizations * Developed and managed relationship with client executive teams * Partnered with senior leadership and practice heads to drive business development initiatives within the industrial distribution and financial services industries

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Jul 2013 - Mar 2015

Grainger

Product Manager

Ownership of large scale (data & UI intensive) enterprise platform enabling cross functional teams to manage vast amount of product information and unified inventory management and strategic decision making across globally distributed supply chain Key initiatives: * PM lead of global inventory platform managing flow of over $1B items across one of North America's largest b2b distribution and logistical networks * Designed and developed advanced visualization products to provide e2e view into operational performance combining supply chain algorithms, inventory allocations, capacity planning and logistics; adopted by 2000+ user groups * Built a data science driven simulation and analytics product to model and optimize forecasting strategies leading to 15% increase in supply chain productivity, scaled the framework across the business unit * Conceptualized and developed the MVP for a reverse procurement solution to reduce inventory costs * Partnered with cross functional teams to incubate an innovation lab for prototyping connected machinery and industrial IoT

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2012 - 2012

Cummins Inc.

Engineering

* Proposed a cost benefit of $300k using Six Sigma strategy for improving production process and product design for the highest revenue generating product line * Formulated methods and processes to resolve bottlenecks and improve safety for complex product range

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2011 - 2011

Samsung Electronics

Innovation, Research and Development

* Computed and improved demand forecast accuracy of new product line to reduce sale opportunity and aging inventory * Improved reliability of channel inventory data to prevent distorted use and analysis of channel information * Engineered distribution plan for optimizing cost and time for delivery of finished goods

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