Interactions on Office Hours allow you to share your unique professional insights and subject-matter expertise. This could include your technical knowledge of a particular field or technology, your evaluation of several products in a new industry, or even your personal experiences in your profession.

You must take care to never share any information that is confidential or that you are prohibited from disclosing. This includes information that it is illegal to share, information that constitutes a protected secret, and information that is subject to non-disclosure obligations.

What you share on a call must always be in compliance with any confidentiality agreements or other legal obligations you are subject to. Please be sure you are familiar any legal agreements or other continuing obligations you are subject to prior to participating.

Explain that you are unable to answer the question as it would cause you to reveal confidential information or violate a legal obligation your are subject to. You may also reframe your answer so that it does not include any confidential information, and explain that is the extent of what you may share. If you believe that the client you are speaking to is knowingly or continually soliciting confidential information from you, you should end the call and notify Office Hours compliance (compliance@officehours.com).

No. Any information regarding consultations — what is shared on the call and any information shared before or after a call — is confidential. Please do not share any information shared on the call, the client’s identity, subjects discussed, or any survey information from any Office Hours interactions you are a part of.

Material Non-Public Information (“MNPI”) can be any information which:

relates to a company or its sellable securities;

a reasonable person would likely consider important in making an investment decision.

Assessing what constitutes MNPI can be very complex, and the penalties for sharing MNPI can be extremely harsh. So you should always err on the side of caution and avoid sharing any information you are not sure about.

Please read our MNPI agreement for more (advisors are subject to this agreement upon joining the platform).

Some of our clients prefer to keep their identities private because they are evaluating a sensitive investment opportunity or their compliance department requires an added layer of anonymity to protect both parties from sharing sensitive information.

In these cases, clients are legally unable to share their names, titles, or employers. This incognito feature is designed to increase security and is often standard in the financial services industry.

If you receive a consultation request from an incognito client and you have any questions, please contact the Office Hours team.

You also are subject to our Advisor Code of Conduct, which outlines standards of compliance, professional conduct, and accuracy and honesty that must be upheld at all times working with Office Hours and other knowledge-sharing participants on our network. 

Consultations are 30-60 minute phone calls about a particular topic. When a client requests a call with you, we'll send you an email with booking information and proposed times. If you decide to accept, we'll email you a calendar invite with details for joining the call via video or phone. When complete, we'll process your payment to the method of your choice.

Office Hours clients are generally professionals in the healthcare and technology sectors. Our partners include VC and PE investors, pharmaceutical companies, Fortune 500 firms, and startups who need specialized expertise to inform product development and decision-making. When a call is requested with you, you'll receive an email with the booking details, including the name and company of the client making the request.

Calls generally do not require any advance preparation, as questions are typically based around your experience and perspectives. In some cases, the client may send a pre-reading or share slides during the call for review.

You will receive notifications to your designatedemail regarding any cancelations or reschedules. Please reach out to our team if you have any questions.

Joining the Office Hours platform is completely free. For some calls, there is a 5% platform fee and a 2.9% payment processing fee deducted from the rate (which you get to set).

Once you create your Office Hours profile, clients can search for and request a call with you based on your knowledge areas, career history, and roles. For the best chance of getting matched to opportunities, make sure your work history is up to date and add knowledge tags that encompass the full range of tools, technologies, and specialties that you have experience with. Check out this blog post for more tips on optimizing your profile.

Thank you for your interest in working with Office Hours! You can join the waitlist via the “Sign up” button on our homepage. While you are waiting, here are a couple of tips from our team:

We are more likely to reach out to people who have up-to-date and detailed profiles on job networking sites. It is recommended to include any specific experience you have with particular products, softwares, etc.

If we do reach out, prompt responses are appreciated! Projects are often time-dependent and clients are hoping to connect within 24 hours.

If you are already an advisor with Office Hours, please click the “Log in” button from our homepage.

If you have received outreach from the Office Hours team, we believe that you may be a good fit for a client call due to your professional history and experience. Office Hours hosts a range of clients who are looking for expertise across a variety of job titles and fields. The Client Solutions Team identified you using online social platforms such as LinkedIn and/or via referrals from past calls.

No. Office Hours’ mission is to help everyone realize the true value of what they know. That is why we have built the best experience for advisors among all knowledge-sharing platforms. While we believe advisors will prefer working with Office Hours, we do not prohibit advisors from participating on other networks once they join Office Hours.

Yes! Office Hours lets you choose your hourly rate for consultations. Check our blog for guidance on how to pick the right rate for consultations. 

For survey opportunities, payout rates are pre-determined by our clients and communicated to you upfront.

We support payouts via the following methods:

Bank or wire transfer (US and international to over 200 countries)

To select your preferred payout method, please log into your account and navigate here (https://officehours.com/settings/payment/payout-methods).

Assuming you’ve selected your preferred payout method and submitted your tax form, our team aims to process payments with 1-2 business days following the completion of your consultation or survey. 

You will receive email confirmation when your payout has been processed.


In certain circumstances (holidays and weekends, exceptional circumstances), payout processing may take longer. 

Our team will notify you if there are any issues with your payout.

That depends on the preferred payout method you select. 

Generally speaking, deposit timelines are as follows:

Bank transfers: US ACH (1-3 business days); International (varies by country)

Paper check (US only): 5-10 business days

We support multiple options for advisors outside of the United States, including bank and wire transfers to 200+ countries, as well as PayPal and Venmo.

If you are based in India, we highly recommend choosing bank or wire transfer due to PayPal restrictions. 

If you’d like to donate your earnings to charity, we recommend getting paid and donating the funds directly to your charity of choice.

We recommend speaking with an accountant to understand your specific tax obligations.

We are obligated by the IRS to collect W9 forms from US-based advisors and W8 forms from international advisors, and we send 1099-NEC and/or 1099-K forms to all advisors who have met applicable earnings thresholds by January 31st of the upcoming calendar year.

Disclaimer: While we do not provide tax, legal or accounting advice, we will do our best to provide you with the information you need to make your own decision about how to comply with applicable U.S. tax laws. If you still have questions after reviewing the information provided by the IRS, please contact your own tax, legal and/or accounting advisor prior to completing a U.S. Tax Form.

U.S. federal tax law requires Office Hours to collect tax information through an IRS Form W-9 or W-8 series and report on certain income paid. We send 1099-NEC and/or 1099-K forms to all advisors who have met applicable earnings thresholds by January 31st of the upcoming calendar year.

Trolley requires payees to provide their SSN and personal information for identity verification and regulatory compliance purposes. The company stores this information securely using industry-standard encryption methods and limits access to authorized personnel only. Trolley handles a vast amount of payment transactions and follows industry-leading best practices around data privacy and security. The company's clientele includes major marketplace websites like SoundCloud and Canva.

If you need help with your payout, you can log in to Office Hours and send us a message via Freshchat. 

Or, you can send us an email at support@officehours.com with your name, the date of your interaction, and the payment amount. Our team will get back to you as soon as possible.

Prior to conducting a call, we encourage you to proactively check existing employment agreements, NDAs, and other agreements you may have in place with third-parties, to ensure you're not in violation of any of your obligations. Office Hours also has strict rules that restrict our clients and advisors from asking for or sharing material, non-public information. You are always within your right to decline to answer questions that you feel are too sensitive to discuss.

There are two profile discovery modes, which you can set from your profile page.

Setting your profile to public increases your profile's discoverability, maximizing your earning potential. Users of Office Hours can find your profile via search results, project recommendations, and SEO. This maximizes your earning potential.

Setting your profile to private will reduce your profile's discoverability. The only opportunities you will receive are concierge opportunities from the Office Hours team when working directly with one of our clients.

Surveys are a tool used by our clients (consulting, PE, & VC firms; startups; etc.) to gather quantitative insights. They are most often used to gather information on market trends, user experiences, etc.

In order to determine whether you are a good fit, expert network surveys have a screener section - much like expert calls do. Respondents who do not pass the screener questions may be terminated from the survey.

Surveys collect information from a blinded audience and personal identifying information (PII) is not shared between Office Hours + our end Client.

If you do not qualify for the survey, you will be unable to progress through the entire survey. Any data you provide will not be used by our end client and you won’t be eligible for compensation.

We highly recommend that you take a reasonable amount of time to fill out the survey (please do not speed), and do not use a VPN.

Generally, our clients are looking for a specific group of people to respond to their survey. This is why we include basic qualification criteria in our outreach emails. We want you to determine whether or not the survey is a good fit before proceeding.

However, we cannot list the exact criteria for the survey in order to collect an unbiased, representative sample.

If you have completed a qualifying survey response, you will see a screen at the end of the survey letting you know that your responses have qualified.

You will also be able to see the response show as “qualified” in the dashboard under Surveys. 
Please note that it may take up to an hour after your response has been submitted for it to show up on your dashboard.

Our clients' surveys have specific qualifying criteria that need to be met. If your response doesn't qualify, you’ll be met with a confirmation screen letting you know.

If your response is not selected, your survey data will not be used, and you won't be eligible for payment.

You may request data deletion by emailing compliance@officehours.com with any relevant context that may be useful.

Please note that a survey response may initially be marked as qualified and later marked as not qualified, if it's been determined that your responses don't comply with our Survey Terms, which are displayed to you prior to you completing a survey.

Material Non-public Information (“MNPI”) can be defined as information which:

relates to a specific publicly-traded security;

a reasonable investor would likely consider important in making an investment decision.

Currently, our focus is technology and healthcare, but we have advisors from all walks of professional life. From tech founders and C-level decision-makers, to healthcare KOLs, physicians, or cryptocurrency experts, we have a vast array of top advisors with varied domain expertise. We are hyper-focused on the quality of advisor network.

Find an advisor you'd like to book, select 30 or 60-minute duration, and include a note in your booking request. Once the request has been accepted, we'll send an automated calendar invite, and our 24/7 customer support team will ensure the call goes off without a hitch. You can join calls either on our platform via secure videoconference, or by dialing in via phone.

Our dedicated customer success team is always available to recruit advisors on your behalf. Simply start a new project within our platform, or contact our team with the details of your request, and we'll do our best to present advisors within 24-48 hours. We charge a flat rate per consultation for this service.

There are no fees to join our platform and you only pay per completed consultation. Simply add a credit card, and we'll bill you after calls are successfully finished.

For institutional investors and consulting firms, we do offer a Pro plan that includes a broader suite of compliance, invoicing, and team collaboration features.

Please reach out to our team to learn more and/or click the “Sign up” button on our homepage.

Every advisor sets their own rate, and Office Hours charges an additional platform fee. We also offer custom recruiting services, which are billed at a flat rate.

Late cancellation and rescheduling fees may also apply, subject to our cancellation policy.

You can pay by adding a credit card to your Office Hours profile. If your company prefers to be invoiced, explore becoming a Pro client to access monthly or rolling invoicing preferences. To learn more, please contact us here.

Call recordings and transcripts are available to Office Hours Pro clients, but only created at the client’s direction. If you do not opt-in to call recordings and transcriptions, none will be created. If you do opt-in to call recordings and transcriptions, they will be created and stored in your proprietary transcript library within your Pro account.

Office Hours operates in full compliance with all relevant privacy laws and regulations.

Office Hours is a self-service platform that enables clients and advisors to focus on their conversations instead of on logistics.

Our advisor profiles are structured to highlight what professionals know beyond their job titles. Our marketplace model lowers the per-consultation cost for clients while allowing advisors to get paid what they are worth, and realize the market value of their expertise.

We support videoconferencing within our app, along with optional add-on features like incognito mode, transcriptions, and compliance attestations (Pro customers only).

Office Hours Technologies operates under a robust compliance framework, and has a series of software features designed to ensure all of our clients and advisors are engaging in a safe and compliant way. This includes robust Terms of Service, strict rules around confidentiality, and prohibition of the sharing of material nonpublic information.

We also offer add-on features for our clients including custom compliance attestations and enhanced advisor compliance training. Clients can also conduct phone calls “incognito” for particularly sensitive conversations.

If you have any questions about our compliance framework process, please contact our team.

Office Hours is a knowledge-sharing platform that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise and perspectives they need. Scheduling, compliance, and payment are all managed on the platform. Calls can be joined via videoconference or via phone. 

At this stage, we are primarily focused on clients in the healthcare and technology sectors. Our clients include VC and PE investors, founders, product managers, and operators from startups and Fortune 500 companies, who all share one thing in common - the need for expert perspective to inform strategic decision-making. 

Office Hours advisors are industry and healthcare professionals who have deep expertise across a range of subject areas, roles, and technologies. This includes key decision makers evaluating and purchasing software for their companies, prescribing physicians and key opinion leaders in the healthcare space, and experts across industries like cybersecurity, cryptocurrency, logistics, and design.

Frequently asked questions

Quick answers

Start sharing your insights

Sign up today to start getting paid for what you know best.