Humanity is rapidly approaching a world where most codified, written knowledge can be accessed and synthesized almost instantly. This will create a world of new opportunities in areas like investment and market research, product development and other critical business functions. 


But intuitively, most humans understand that truly great decision-making requires more than instant access to codified knowledge & data. But why? 

In an ironic but enlightening experiment, we decided to pose this question to ChatGPT: 

"What role does human insight play in a world where AI has made codified knowledge more or less instantly accessible?"

"Even in a world where AI has made much of the world's codified knowledge more or less instantly accessible, human insight still plays a crucial role in a number of areas:

Understanding uncodified knowledge: While AI can help make codified knowledge accessible, there's a vast amount of uncodified knowledge that humans possess. This includes tacit knowledge, experiential knowledge, and knowledge that's hard to access, articulate or codify.

Complex decision making in uncertain environments: AI is brilliant at processing information quickly, but it doesn't have the ability to critically evaluate and interpret that information like a human can. Humans can consider the context, nuances, and potential biases in the information, and can make judgments about its reliability and relevance.

Creative problem-solving: Humans are able to think creatively, generate new ideas, and come up with innovative solutions to problems. AI can help with this by providing data and information, but the creative spark often comes from human insight.

Emotional intelligence: AI can analyze data, but it doesn't have emotional intelligence. Humans understand other people's feelings, motivations, and needs, and can use this understanding to navigate complex social situations, build relationships, and inspire others.

Ethics and values: Decisions that involve ethical considerations or value judgments are often best made by humans, because these decisions require an understanding of cultural, societal, and personal values that AI doesn't have.

In essence, AI can provide us with information and tools, but it's the human insight that determines how we use these tools and what we create with them. The combination of AI and human insight can be much more powerful than either one alone."

Office Hours is on a mission to make uncodified human knowledge easily accessible. 

See how we're providing the world's top investors, startups, and consulting firms connect with frictionless access the world's top experts.

Office Hours is on a mission to make uncodified, human knowledge easily accessible.

What role does human insight play in the age of AI?

Whether you’re an investor doing diligence, a consultant pushing to a hit an important deadline, or a founder working to get your company off the ground, speed is incredibly important. 

We share your sense of urgency.


Working with expert networks can provide extraordinary value, but insights need to be accessed and incorporated quickly. Not only do networks need to find and recruit experts with the right perspectives, they need to do it as fast as possible. 


So how does Office Hours consistently deliver top quality experts to our customers faster than legacy expert networks?

It all starts with the quality of our people. Our client services team is 100% U.S.-based, located in San Francisco, Los Angeles and New York, allowing us to offer 'round-the-clock service to your team regardless of your timezone.

Our team is made up of top performers with work experience that enables them to act as true thought partners to our startup and venture capital clients. Many members of our team have worked at legacy expert networks, at other high growth tech start-ups, or in venture capital.

Subscribers to our Pro plan receive dedicated support from this team who will partner with you to recruit the exact right experts for your project.


Our team is armed with industry-leading software tools to identify, source and onboard new experts.

We’ve built our own CRM and outreach tooling that allow us to efficiently target and contact individuals online we think would be the right fit for your project, and bring them onboard.

We’ve also built our own custom screening workflows, which help us efficiently screen advisors to ensure they have the knowledge you need.

We understand the importance of fairly compensating advisors for the invaluable knowledge and expertise they provide to our clients. Our advisor-friendly policies help us establish trust with advisors to ensure they’re ready and willing to work with our clients now and in the future.

For example, unlike other expert networks, we empower our advisors to set their own rates. We also provide clear and transparent guidance into our policies around cancellations and bad experiences. 

This transparency and flexibility helps us efficiently attract, onboard and retain top expert talent for your projects.

#4. Rapidly growing, engaged advisor network

As our network grows, with each passing day, it becomes more likely that we already have the right advisor for your project in our network, ready to be booked on-demand.

When advisors onboard onto our platform, they're asked very specific questions about their background and experiences that will help us better match them with our clients in the future (e.g. "Which software tools have you evaluated?").

We’ve had so much success with this approach that today, over 50% of consultations facilitated via our platform are with advisors who already have an active account on our platform.

There’s no time to waste when making big decisions, so we've engineered our entire business to help you access expert perspectives as quickly and as efficiently as possible. 

If you're interested in trialing Office Hours Pro for your next project, you can book a demo using the link below.

Whether you’re an investor doing diligence, a consultant working to a hit an important deadline, or a founder working to get your company off the ground, speed is incredibly important. We share your sense of urgency.

How we bring you the right experts — faster

Office Hours is on a mission to help everyone realize the true value of their own unique knowledge. But what does that mean in practice? 

Over the past three years, we've built the expert network and software platform of choice for hundreds of the world's most successful venture capital firms, startups, and consulting firms.

In this post, we break down how our Office Hours sets itself apart from traditional incumbent vendors like GLG, AlphaSights, Guidepoint, and others.

We believe that every person's unique lived experiences and knowledge are immensely valuable to someone somewhere else in the world.

The problem? Most of that knowledge and experience is stuck in our heads, making it incredibly difficult to share with others and monetize.

Our vision is to make human knowledge easily accessible and infinitely scalable. To do so, we're starting by building a marketplace full of the world's most knowledgeable professionals and making that knowledge available to firms and teams of all sizes.

We have thousands of verified, active experts across industries, with a heavy concentration in technology and healthcare. Here are examples of the types of experts you can speak to on Office Hours:

Chief Technology and Chief Information Security Officers at F500 companies

Product Managers at high growth SaaS companies

Key decision-makers for popular software categories

Software engineers with experience deploying specific software products

Executives responsible for new product innovation at major U.S. healthcare payers

Top Key Opinion Leaders (KOLs) in specific disease categories

Physicians with experience prescribing certain drugs and treatments

We're building the graph of what people actually know, not just relying on heuristics like titles, education, and work experience to facilitate connections. Those traditional heuristics, while helpful, often lack enough context to be useful.

Say you're a founder looking to validate a new product idea for your startup. Sure, you might think you know who your target customer is based on their title.

But what if you could actually find the right experts by searching through the other software products they've evaluated or purchased in the past? You can do that on Office Hours.

Over 40% of advisors in our network have completed an Office Hour successfully and earned money through our platform. And the vast majority have chosen to make their profiles public. As a result, you can be confident advisors booked on Office Hours will be responsive to your needs.

From knowledge-driven search to lists of experts curated by our team, we're building the most efficient and powerful expert discovery engine.

Calendar integration tools, streamlined project management tools, simple booking flows, and hassle-free payment infrastructure make booking and attending expert consultations as easy as humanly possible.

Most expert networks still only offer telephone conference bridges. On Office Hours, you can join via phone or via the web, invite your colleagues to join your calls, and share your screen with experts to get feedback on a product or brainstorm concepts live. And you never have to leave your browser.

Stay focused on your consultation and let us handle note-taking. You can select from AI-generated or human-reviewed transcription options, and our platform will notify you as soon as they're ready for review. 

Transcripts are available to other members of your team to help your company or firm develop a proprietary knowledge base, but unlike many of our competitors, your transcripts are private and never shared with anyone else.

Compliance and team collaboration workflows

In partnership with some of the top venture capital and consulting firms in the world, we've built a suite of world-class compliance approval tools to ensure consultations on Office Hours are safe, secure, and compliant. 

From public company affiliation tracking to custom attestation questions, compliance officers can rest easy knowing Office Hours is a partner in enforcing rigorous compliance standards.

Our experienced, responsive Client Solutions team is made up of the very best from traditional expert networks. 

If you upgrade to Office Hours Pro, you'll have the support of a dedicated Client Solutions representative who, in addition to simplifying logistics as much as possible, can also recruit the exact right profile for you, even if your target isn't already a member of our growing network of advisors.

Prefer 30 minutes instead of 60? Want to make sure your identity is blinded? Our platform was designed to make your expert calls as easy and as flexible as possible.

Don't just take our word for it. Sign up for free and explore what Office Hours can do for your team.

At Office Hours, we're committed to democratizing access to knowledge and expertise. Whether you're a startup founder looking to validate your product idea or an investor in search of the latest market trends, our platform has something for you.

Join today (no commitment!) and see for yourself how our network and platform can help you achieve your goals.

Office Hours is building the most powerful, flexible expert network in the world.

A better expert network

We are in the first innings of unlocking the true value of human knowledge.

Human knowledge is the world’s most valuable asset. It’s what built cities, developed vaccines, and created the modern world as we know it. In the 21st century, the underlying value of any organization is rooted less in its factories and hardware than in “know-how” – human insights that are stitched together to unlock new innovations.

And yet even in this interconnected age, collective human knowledge has yet to be fully realized. The vast majority of human knowledge remains sequestered in individual minds, unrecognized, unshared, and underutilized. Even when knowledge is drawn out into the economy, its value too often disproportionately accrues to employers and shareholders rather than the individuals who have originated it.

While technology has catapulted us into the knowledge economy, we are still in the first innings on our collective quest to unlock people’s true potential. In our rapidly shifting knowledge economy, we see three fundamental shifts that are changing the way that human knowledge is valued today:

The digital economy is shifting power from institutions to individuals. Technology is empowering people to fully realize their unique skills and expertise, without institutional oversight.

All organizations are becoming knowledge organizations. The most valuable firms increasingly provide value not through physical assets but by deploying scalable human knowledge; we see this even among incumbents, as in the Fortune 500’s increasing use of freelance experts.

Remote work is empowering individuals to find new ways of creating value from their unique knowledge and know-how. Adapting to our rethinking of the corporation, workers are taking up new opportunities to share knowledge and create value beyond the narrow application for one employer.


Office Hours’ mission is to help everyone realize the value of what they know

To do this, we are tackling a few distinct challenges:

Most of us don’t think of ourselves as experts because we work in local silos. By operating our day-to-day in our contained ecosystems we often do not see the value that our particular know-how can provide when applied beyond our immediate environment and at scale.

As the internet continues to flatten the world, barriers between productive enterprises are more permeable than ever and an individual’s value becomes increasingly decoupled from any one institution or employer.

After retiring, my mother -- a special education instructor for 20 years in NYC -- was surprised to learn that her specific knowledge in dyslexic reading pedagogy was invaluable to school boards in Kansas and Florida hoping to better help their learning-disabled students. One of our investors, Lenny Rachitsky, had a similar realization: the wisdom he developed at Airbnb is invaluable to the thousands of product managers around the world also facing similar challenges in their own respect

To start, we have aggregated demand for knowledge in the form of startups, investment firms, and nonprofits eager to learn from our network of thousands of advisors. Office Hours makes everyone’s knowledge accessible to a global maxima, increasing its reach, and thus impact. 

The advent of the knowledge economy has spurred the largest creation of wealth in human history. Unlike past eras, the basis of this wealth is not physical, but human capital. Wealth comes from people developing knowledge and skills on their own time and applying them creatively. And yet, while this knowledge-driven wealth has been created by people, the vast majority of this wealth accrues to owners and institutions. As economist Nordhaus estimates, only 2.2% of the value of any given innovation is captured by the innovator themselves. 

Office Hours builds tools that support individuals to own and benefit from their knowledge. Through Office Hours:

An Epidemiologist in Brazil can lend her perspective on novel treatments of Colitis to an upstart therapeutics company

An avid baseball card collector can explain to investors the benefits of rare asset insurance

A Danish molecular biologist can advise a Japanese vegan-meat laboratory 

Professionals can themselves finally capitalize directly on sharing their particular know-how, without having value siphoned. Empowering individuals in this way unlocks new kinds of growth: The economy at large benefits enormously from the new productivities and innovations that emerge when knowledge is widely shared across verticals and at scale.

The biggest challenge in helping individuals share what they know is to match them with the right audience. Organizing human knowledge is crucial to making it truly accessible.  Just as LinkedIn has built the graph of what people do, Office Hours is building the graph of what people know. 

We consider “human knowledge” itself as our unit of focus, what Kevin Kwok would call our “atomic unit.” The challenge then is to organize and map our atomic unit -- from highly structured and rule-driven to unstructured and intuitive; from specific and prescriptive to broad and suggestive.

Ultimately, our vision is to make human knowledge easily accessibly and infinitely scalable.

We believe that everyone has valuable knowledge to share with the world. Office Hours is building tools that empower the individual to realize the true value of what they know. By doing so, we hope that scientists can accelerate their research, founders can learn from seasoned executives, and society can learn from its collective mistakes to ultimately make better decisions.

While we begin as a tool for professionals to host consultations, we believe that to truly democratize access to knowledge, we must unlock the ability to transfer that knowledge across multiple modalities (written, audio, video, and beyond) and across geographies, cultures, languages, and other perceived barriers. By using the internet to match professionals with organizations that are eager to learn, we are taking the first steps towards realizing the true value of human knowledge.

If these sound like challenges you're interested in solving, we are hiring across all functions. View our open roles here, or reach out to me personally at any time - joe@officehours.com. Happy knowledge sharing!

The True Value of What We Know

Human knowledge is the world’s most valuable asset. It’s what built cities, developed vaccines, and created the modern world as we know it. But even in our interconnected era, most knowledge still remains stuck in our heads, and thus massively underutilized. We started Office Hours to unlock this value and build a future for the knowledge economy.

Office Hours is the easiest way for people to monetize their knowledge by hosting quick knowledge-sharing sessions with organizations that want their insights. By enabling individuals to realize the full value of their unique experiences--and getting the right expertise to the people and businesses who need it--we are introducing knowledge to the sharing economy. We seek to help the world succeed by enabling access to knowledge for all.

We are beyond thankful for our incredible team, early customers, and investors. Today, we are pleased to announce our seed round of $5 million led by Saar Gur at CRV. Susa Ventures, BoxGroup, Manresa Ventures, and Greenoaks Capital also participated, along with operators like Marco Zappacosta (Thumbtack), Lenny Rachitsky (Airbnb), Jack Chou and Jackson Gates (Affirm). And most importantly, we’ve built a growing network of thousands of incredible advisors who are getting paid to share what they know --ranging from frontline healthcare workers, to university professors, to the C-suite of the Fortune 500.

Lastly, we are hiring! If you are interested in building the next massive marketplace, please reach out - we'd love to hear from you.

Human knowledge is the world’s most valuable asset, and we've raised $5M to build the easiest, fastest, most trusted, and fun way to share it.

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Sign up to explore the network, or schedule a demo with a member of our team.