At Office Hours, we have the privilege of helping a fantastic roster of customers easily access expert perspectives. That roster includes some of the world's foremost advisory firms and consultancies, venture-backed startups, venture capital firms, and many others. 

In this series, we'll be profiling many of our incredible customers, and explaining how the Office Hours network and platform help them efficiently access the perspectives they need.

Rock Health Advisory is a digital health strategy group that helps enterprise companies understand and act on opportunities, craft novel solutions, and succeed in an evolving healthcare landscape.

As part of a recent client strategy project, the Rock Health team wanted to connect with healthcare executives with experience in the payer and specialty clinic spaces.

Leading network of advisors in healthcare and technology

Office Hours has thousands of experts in healthcare and technology available on-demand, including payers, physicians, key opinion leaders (KOLs), and digital health strategists.

In this case, Rock Health Advisory was able to complement its industry-defining research and data by leveraging Office Hours’ network to quickly connect with the right advisors across a range of health plans and specialty clinics. 

Dedicated customer success team & easy-to-use platform

Our dedicated customer success team supported the Rock Health team by searching for relevant advisors outside the platform and bringing them into our network. 

The platform's scheduling tools simplified logistics so the Rock Health team could stay focused on getting as much value from their conversations with advisors as possible.

Ultimately, the Rock Health team was able to connect with multiple current and former senior executives from leading payers and service delivery organizations. 

Perspectives from these hard-to-access experts helped the team to develop robust recommendations for their client.


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How Office Hours helps a leading healthcare advisory firm efficiently access expert perspectives

Customer highlight: Rock Health

One of the most effective ways for startups to increase sales conversion is to refine their product positioning by interviewing key decision makers. Doing so allows founders and marketers to gain valuable insight into their customers’ core priorities and concerns, which helps them better position their products to address those unmet needs — essential in a crowded market segment like sales software tooling.

Basis Set Ventures recently conducted interviews on Office Hours with 25 top sales executives (from companies like Scale, Figma, and Loom) to better understand the current state of software buying in the sales and revenue space.

Getting your message through to sales and revenue leaders

There is still plenty of opportunity to make inroads in this constantly evolving segment. The study revealed that the best sales teams are agile and adaptive, embracing changes in their technology stack and consistently exploring new tools to stay ahead. More than 60% of sales leaders made significant changes to their tech stack during COVID, and over 70% identified gaps in their stack, highlighting the importance of staying on top of technological advancements.

Top sales leaders expressed unmet needs for deal acceleration, forecasting, and lead prioritization. While the market offers numerous solutions, there is still room for innovation and improvement in these areas.

The need for clear proof of value when evaluating new tools

The importance of hands-on experience with the product

The importance of personal recommendations and customer case studies

Click here to read the Basis Set report in its entirety:


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